Horrible car experience, Not where I booked it from

It's better to buy full insurance at the store for just 300 dollars, then you won't need to pay a deposit. It's easy for stones to chip the windshield, and the damn goats even climbed on the car and scratched it.

Satisfied

An excellent experience

The staff were very enthusiastic and considerate. They arrived within 5 minutes after I called from the airport. The paperwork was simple. When I returned the car, I didn't have time to refill the fuel. I was told it was okay to estimate a bit more for the fuel charge, but the elderly lady was very considerate and drove us to refuel the car before heading to the airport, which was both accurate and quick... The only downside was that the car was not a current model. It seemed to be a local brand compact car with slightly insufficient power. :P

The service was good. This time, the car rented at the airport had the engine warning light on when we arrived in Auckland. Later, we drove back to the airport branch to exchange it. It would have been better if the EZI Auckland city branch could offer a free replacement, so we wouldn't have to drive to the airport branch to exchange the car. Overall, the service was good and still worth recommending.