I booked a gasoline car but was given an electric one. Finding charging stations was a hassle, charging was slow, and it took three to four hours to fully charge before returning the car. If you have an option, try to avoid driving an electric car.
I rented a compact SUV, a Tiguan, but they gave me a small SUV, a Toyota CH-R. They told me it was the same category, but when I returned the car, I noticed from the rental brochure that cars in the same category as the Tiguan are actually the Ford Escape or Audi Q5. This is deceptive to consumers, and we had to squeeze five people into this car the entire trip. Additionally, when I rented the car, I asked the counter staff if I could return the car to a different location for free (Charles Train Station in the city center), and they said yes. However, when I returned the car, they charged me 88 euros for returning it to a different location. Very frustrating!
The car rental is just behind Marseille Airport. You can see many rental companies right after you exit the airport, and Europcar is very conspicuous. The paperwork takes quite some time, about 15 minutes per person. The pickup process is very convenient.
About QEEQ:10.0/10
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