The car rental industry in the US is very well-regulated, the service is super nice, and they place a lot of trust in people. When returning the car, they don't even check it—just leave the keys and go.
I was disappointed that the location had no sedans even though my reservation was confirmed. I was then assigned a pickup truck, but since I was there for a funeral that wouldn't work so they assigned me a van because vans were all that was left. The vehicle was okay, but the odor in the van was not pleasant. I did not complain since it was late and I was just happy to get started for the hotel. My bill should be $275.79 and on my temporary transactions I see a pending bill for $475.79. If it doesn't correct wen fully posted I will be filing a complaint. Lorenzo the agent was pleasant and professional. Thank you.
“Everything was good. Didn't experience any problems.”
About Budget:9.0/10
They gave me Nissan Altima. Car was in great condition, clean and with little mileage. Very big trunk. Can fit 2 big+2 small luggages.
About QEEQ:8.0/10
Had no problems with the booking on the website.
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