Very satisfied, returning the car was easy.

Satisfied

It's okay.

When picking up the car, the counter staff kept pushing me to upgrade the rental model, but I refused. Then they continuously recommended insurance, and when I finally confirmed the order and made the payment, the bill was charged in USD (we picked up the car in Madrid, Spain). This was the only time we were charged in USD within Spain.

Basically satisfied, but it took a long time to find the location. I thought the store was in the parking lot, but it was inside the train station. They open quite late, and the free additional driver I booked was not acknowledged, they charged 10 euros. The car's condition was okay, but there were many scratches, which made me worry about disputes when returning the car. Luckily, there were none, which I guess they were aware of. The fuel was already full when picked up, and they didn't ask if we needed it. There was still quite a bit of fuel left when we returned it, which was a pity, but it saved us the trouble of refueling. They didn't check the notarized document, just looked at the driver's license and asked me to write down my address.