The staff was polite, and there weren't many people. However, they pressured me into buying insurance and claimed it was mandatory if I planned to cross the border.

Returned the car half a day early in the evening, and the €2000 deposit was refunded the same night. There was some upselling during pickup, but after repeated confirmations, it took about 40 minutes of waiting and discussion to get the car. The car's horsepower was slightly weak; when driving uphill with four adults and one child, the accelerator had to be pressed to the maximum to make it.

My returning flight was at 7am and when OK rent a Car did not give me a choice to drop the car keys before 7am. I end up asking a friend to return the car keys so I wouldn't loose my flight. This is first time that I heard of a rental car company with an office in an airport that will not allow the car to be returned after business hours. I would not use this company again

The car i ordered was not an equivalent size when i arrived and so was a struggle to get all of our cases in safely with the people and no other larger cars where available. The fuel and insurance add-ons when picking up the car and the size of the deposit for the size of the car was extortionate