No additional comments, better information on office locations would help

None

When we got to the store, the Mercedes we booked wasn't available. They gave us a BMW 5 Series instead. Sigh, European cars are smaller, we couldn't fit three suitcases, had to place one in the front.

The car did exceed my expectations, really good for our purposes. There was damage to the bonnet of the car that had not been reported and had I not noticed it I could have been held liable hence I have marked down the condition of the car. As there were 2 off us in the car it should have had 2 hi- visibility vests. It’s law in France that every person in the car has a vest in case of an issue. There was only one but when asked for we were supplied with one after 10 minutes or so. None of the staff seemed to know about this requirement. Other than that, very happy and would rent here again.

The staff was not in the rental car store during the office hour, we need to wait the lady come back almost 15 minutes

Excellent! All The staffs of customer service is very helpful.

Car stank of old cigarettes not nice for a rental with children