Book, collect, return....simple as

I've rented cars countless times for international travel and have chosen many rental companies, but this is the first time I've encountered such a terrible one! The car's Bluetooth couldn't connect to my phone, and the service attitude was extremely bad! I will never choose this company again in my life!! As an honest and conscientious traveler, I strongly advise everyone to be cautious! Don't choose this small rental company just because it’s cheap; you might think you're saving money, but the losses you face when returning the car will far exceed what you think you saved... They make money by charging penalties and fines! A total scam! Choose another company, please!

There were no hidden fees; the staff at the Disneyland hotel location were very nice!

The car pick-up process was very smooth. From San Francisco airport, you can take the airport shuttle to the car rental building (most rental companies are there). I was fortunate to meet a gentleman from Hong Kong who speaks Mandarin. He recommended insurance, but I did not purchase it. The process was very efficient. I had reserved a Chrysler, but it was unavailable, so I chose a white Dodge from the lot with only 500 miles on it. It was very new. I quickly got used to driving it. The car's power was average, and I am not sure about the engine size, but the fuel consumption seemed high. Returning the car was even simpler and more straightforward. I will choose QEEQ again next time but will select a different model.

Picked up and returned the car in Charlotte. Pickup was smooth, but due to traffic on the way back, we didn't have time to fill up the tank, which was still a quarter empty. As a result, we were charged $17.6. We thought we had to pay in cash, so we gave the inspector $18, but the amount had already been deducted from our credit card, meaning we were charged twice.

HAD TO WAIT FOR A VERY LONG TIME TO REACH TO THE COUNTER, i INITIALLY QUEUED UP FOR THE ON LINE KIOSK , AT SOME POINT ONE OF THE AGENT ASKED US TO JOIN THE OTHER QUE SINCE WE HAD BOOKED WITH IN 48 HRS, HAVING US TO FALL IN THE ALL OVER AGAIN AND DELAYING THE PROCESS EVEN MORE. HOW EVER ONCE WE REACHED THE DESK IT TOOK US 15 MIN OR LESS TO BE ON OUR WAY.