Less for the Best

Have used Europcar many times, both OS and in Australia, and never had a problem.

Cost with Easyrentcars- $100 Direct with Europcar would have been $180. Other companies, similar prices. No brainer....

Ladies at the rental counter were very helpful and helpful. The off-site rental shuttle was a bit difficult to locate at first. The driver was very nice. At the counter the site was very busy with various rental agencies. And it was a busy site, and there was a minor confusion which car we were to receive. It all worked out though. There was missing Information concerning the toll roads in AU. I could not find anything within the contract nor on the website, so I needed to contact customer service to determine if the car contained a toll transponder, which it did. This was confirmed by the ladies at the rental counter, which was reassuring. Also, I turned the car in 2-days early, but it was unclear whether I would receive any funds back. The attendant at the return lot indicated that I would, but have not seen any action on my account.

When I wanted to extend the rental, that was challenging dealing with them directly but got it done in the end

EUROPCAR staff courteous and speedy.

Like: Every thing was perfect
Dislike: Nothing