SURPRICE RENT A CAR CAR RENTAL REVIEWS

When I arrived in the airport sabiha Istanbul I found no office for the agency I contacted the company they told me we have your reservation but sorry no car available for you , You need to cancel your reservation, It was big surprise the company attitude And egnoranc although I came on time for pickup, Terrible experience with this company

I send emai and I got the reply they’re trying to help me for the refund or other bookings

I was surprised with the customer service offered by this company. Would definitely recommend them and use them again.

This was one of the easiest websites I’ve ever used for renting a vehicle. Thanks

Took to log to get car. Drop off was easy. Shuttle said they couldn't take us to terminal 2 which is where our flight left from this was never mentioned anywhere

Booking was fine but it was hard ti fund the rental location

Horrible experience worst car rental agency in the world they don't have vw office at the airport they get me the car delivered to my hotel at 11:23pm and i was forced to take taxi to the hotel and pay for it now lets talk about the horrible car one of the dirtiest in the world they get me the car with empty tank dirty so much it look disgusting last thing they was trying to change road toll 470 turkish lira when i refused to pay without giving me proof for this amount then they mailed me the toll report tge second day to find out it was o my 160 turkish lira.

Best ever!!

Miła obsługa. Bezproblemowo.

Terrible service. We had to wait 4.5 hours to collect our car and another 90mins for the shuttle to get us to the airport after drop off.

Fine.

The car was in terrible shape and need to be serviced asap! The brakes were making horrible sounds. The car was dirty and overall bad experience!

The platform was great

All good experience

So far been great experience

L’agence nous a attribué une Toyota Yaris qui est un véhicule plus petit qu’une Polo ou une seat. Du coup, avec 3 personnes et 1 bébé, nous avions peu d’espace pour nos valises et les accessoires bébé (siège auto, lit parapluie). Nous avons demandé à nous attribuer un autre véhicule de la même catégorie mais notre demande a été réfutée. Le personnel nous a répondu de prendre une gamme au dessus et donc de payer plus cher. Du coup, je ne suis pas vraiment satisfaite de Surprice rente qui a été peu compréhensif sur la situation

Rien à dire sur Easyrentcars. La réservation s’est faite rapidement et nous n’avons rencontré aucun problème

I had arranged to pick up the car at 3 PM, but due to various reasons, I arrived in Faro at 6 PM. Upon arriving at Faro airport, we found out that the company offered a free shuttle service from the airport to the city center, but we were not informed about this in advance, so we ended up paying 10 euros for a taxi. When we arrived at the store to pick up the car, the employees were clearly tired and irritable as it was close to their 8 PM closing time and there were still many people waiting. They were unreasonably rude, refusing service to several foreign customers for various excuses, such as not accepting certain payment cards for the insurance. After waiting for an hour, the service staff, visibly annoyed, told us that because we were three hours late and had not paid a deposit, the car had been rented to someone else. This is ridiculous since the store allows online payments! We were absolutely furious.

They took more money

Voiture état neuve mais pas celle qui était prevue à la base

car was "upgraded" to an SUV category, but the car given was smaller and in bad condition. Staff was nice and helpful.

One on my favourite car rentals in Warsaw Modlin Airport. Friendly staff and nice and clean cars.

Proces of booking with easyrentcars is amazing

Surprise it is very friendly company

Proces of booking is quick, easy and cheap.

Le prix de la location du véhicule a doublé une fois sur place parce qu’on nous fait payer des assurances pour pouvoir sortir avec le véhicule

Car was supplied with a not quite full tank of fuel. Reception desk staff did not seem interested in helping as the staff who hand over cars appeared to be on a break. Peugot 3008 supplied was in good condition but not convinced this could be classified as a full size estate.

La voiture était de bonne qualité, cependant on vous laisse avec des pneus sous-gonflés (le voyant s'allume donc peu de temps après) et dans la réserve au niveau de l'essence. Nous avons eu du mal à trouver le lieu de récupération de la voiture, sachant que c'était une navette qui nous emmenait au lieu réel de récupération (6-7 min de route). Nous avons mis une heure et demie ensuite au guichet pour finaliser les démarches (problèmes de communication, caution ÉNORME de 1875 euros pour le véhicule qui nous a fait dépasser notre plafond bancaire et donc ne faisait pas fonctionner la carte !). Déçus.

Le site a parfaitement fonctionné pour la réservation du véhicule, les prix sont très abordables, aucune difficulté dans mes démarches. Je recommande.

Very good car and value.

La voiture prévue pas du tout similaire et trop petite pour 5 personnes Changement de voiture dernier moment