Awesome customer service. Easy process on pick up makes it fast to hire the vehicle and be on your way.
Great fleet of vehicles. Will always use Top Rental when I hire in New Zealand.
About QEEQ:10.0/10
Great booking platform. Fast easy and great prices.
The service was absolutely five stars. They contacted me several days in advance to inform me of all the necessary and important details about picking up the car. They were extremely patient in answering all my questions (even those unrelated to car rental). On the day of pickup, I arrived at the rental office a bit earlier than scheduled, and they immediately started the procedures without making me wait. They carefully explained the terms that renters usually overlook. Very attentive.
“we were very happy with the car and the service was excellent”
About TOP RENTAL:7.7/10
It did take a while to get our car as traffic was heavy. We did notice a strong cigarette smell especially in the back seat and as there were no other vehicles available we had to purchase a hanging deodorant to erase the smell.
Car was in good condition, staff friendly and helpful. Being picked up at the airport in the car bypassed the process of needing to transfer bags. The only hard part was looking for the car in the passenger pickup, not a van with signage.
The staff were very helpful and friendly. The only criticism was that the car entertainment system was in another language as it was an imported car. We were unable to play the radio or Bluetooth our phones to play music. GPS was also unusable. It was a lovely car in all other ways though.
Very accommodating staff, came in early so I could drop off the vehicle early to catch a flight.
Fast and efficient drop off and pick up process.
Excellent customer service!!
The staff were excellent honest and very reassuring. Car was an older model, which we asked for, but clean and in good nick and a great price. thank you TT. We will definitely use top rental next trip.
About QEEQ:10.0/10
Very easy search and booking process, and a great price offered.
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