DISCOUNT CAR RENTALS CAR RENTAL REVIEWS IN NEW ZEALAND

Super helpful folks at Discount Car Rentals. Thanks!

The car was still being prepared when we arrived. Had to wait 60 minutes for the car Valet process to complete

Very helpful

Very cheap and good service.

The car was okay. Nothing fancy. A/C was just okay. However it handled well and have no complaints.

A good booking platform, no concerns.

Process was taken care of efficiently. I asked what fuel the car used and if GPS was available. It was not. The car was older than I expected but comfortable & adequate for my needs.

Happy with service provided.

I ordered the car as per the picture on the website - which was a relatively new Toyata Rav4. What I got was a 10 year old Nissan Dualis with 164k kms. This is false advertising. I argued with the manager on the day and he wouldnt budge. I laid a compalint the next day on line (chat), as this car was rubbish and too small. I argued with him again for 20 minutes. After 2 hours he agreed to swap another customers 2017 Rav4 with the car I had. I had to drive througfh Queesntown (2 hours) to swap it. Bad experience all round.

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Car was certainly used; many dents, scrathes, and star chip on the windscreen. Stereo speakers were lousy. There was a very loud rattle from the forward end of the vehichle. All noted at end of trip and they said they would report them to mechanic. Car ran fine and did the job comfortably.

The instructions for contacting for picking up are frustratingly unclear and unhelpful and could be updated to say, go to the end of the international terminal, out the door, and wait for a van with the logo xxxx. There was no phone to call for clarity. I then missed the first shuttle.

Car had a slight foul smell.. but this went away after a while. Older vehicle but worked well

Gr8

Shuttle Bus from airport to Rental Premises quick and easy. Fast turnaround to get car sorted. Car was great ... drove well... reasonable fuel economy ... no issues at all

Booking platform worked well

The car was a hybrid, but it was 10 years old so the battery only kicked in for a few minutes at a time, so was probably not worth it’s extra weight in the car

Yes price drop protection did work, well worth the fee.

Let me talk about this car rental experience. Rented two cars on May 21st, and one of them had a flat tire shortly after. We replaced the tire ourselves, and the next day, they gave us a different car, but my credit card was charged 500 NZD. We had purchased full insurance but received no timely response upon our return. Additionally, when booking, it was clearly stated that the rental company would cover the transition fee for the vehicle, but they refused to provide this. The car we picked up was different as well. About the car itself, the battery died the next day, so we spent the whole morning without playing around, then got a replacement car with a broken door. Trust me, don't rent from this platform. We rented three cars, and two had issues. The reason the price is cheap is that they are very old cars that you could buy locally for 3000 NZD, yet they're renting them out for thousands. The service is unreliable, and the condition of the cars is concerning, not to mention your safety. You'll likely spend most of your time dealing with repairs and replacements. And then, dealing with the insurance afterwards is a continuous hassle.

Let me share my experience renting a car this time. On May 21, we rented two cars, one of which had a flat tire shortly after. We changed the tire ourselves, and the next day we were given a replacement car. However, my credit card was charged 500 NZD. We bought full insurance but haven't received any resolution yet. Additionally, when booking, it was clearly stated that the car rental company would cover the transition fee, but they refused to provide it. The car we picked up was also different from what was promised. As for this car, the battery died the next day and we had to spend a whole morning before getting a replacement. Then, the door of the new car was broken. Believe me, you should avoid renting cars from this platform. Out of the three cars we rented, two had issues. The reason for the cheap price is that these are very old cars, which you can buy locally for 3000 NZD, and they rent these to you at a high price. The service is unreliable, and the car conditions are worrying. Not to mention your safety. You will most likely spend your time dealing with car repairs and replacements. And then you continuously deal with insurance hassles upon returning.

Yes, it was a good car and powerful. I like how i drive it on the road. It took me about 30 minutes to get my car because of the long que but that's ok.

easy to use and easy to book. good job

The car was old one but was in very good condition. I had a chat with one of the guys while they were dropping to the airport and he informed they are replacing all old cars with new ones in coming few months. No complaints.

Easy to find the right car.

Car had a dead battery and cobwebs inside hood. Had an after hour pickup scheduled and paid for. Emergency no went unanswered. Pickup location jump started car. But it died again on reaching hotel. Next day was Sunday. Again no one answered phone. 3rd day a person came and replaced battery at 3pm. Wasted 2.5 days of trip.

Staffs are nice.

A nice book platform

The car could have been a little cleaner. Staff did not use sheet to locate dents and scratches. I took my own photos

Booking was relatively easy.

All good