When returning the car, I was rushing for my flight and the fuel was just slightly below full (photo provided). I thought it would be fine even if some fuel charges were added. Unexpectedly, they ended up deducting $73 (including fuel cost, extra service fees, taxes, and other charges). It was quite frustrating.
The car was in great condition, but I had to wait 30 minutes to pick it up. The service attitude was average, and the staff seemed careless when I returned the car.
Very satisfied, affordable price, excellent car condition, a car with 10,000km mileage. Delayed the return by half an hour in the end without being charged for an extra day.
When I reserved a rental car, I also signed up for full coverage insurance. However, I did not understand when I was told that if there was an accident and damage, I would have to pay 5900 NZD first and claim the damage amount separately from the insurance company. If you signed up for insurance at the same time as reserving a rental car on the reservation site, it would be normal for the rental car company and the insurance company to handle each other's insurance processing so that there is no cost to the customer. Also, I was told that if I signed up for insurance directly with ACE Rental Cars at the pick-up counter, I would not have to pay any costs even if an accident occurs, but I ended up signing up for double insurance.
About QEEQ:8.0/10
When I reserved a rental car, I also signed up for full coverage insurance. However, I did not understand when I was told that if there was an accident and damage, I would have to pay 5900 NZD first and claim the damage amount separately from the insurance company. If you signed up for insurance at the same time as reserving a rental car on the reservation site, it would be normal for the rental car company and the insurance company to handle each other's insurance processing so that there is no cost to the customer. Also, I was told that if I signed up for insurance directly with ACE Rental Cars at the pick-up counter, I would not have to pay any costs even if an accident occurs, but I ended up signing up for double insurance.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Catherine Connor
-
-
-
-
View more >Jill Morrison
-
-
-
-
View more >Warner Sassoon
-
-
-
-
View more >Jerome Stephen
-
-
-
-
View more >Omar Hazlitt
-
-
-
-
View more >David Noah
-
-
-
-
View more >Nancy Leonard
-
-
-
-
View more >Judy Dunbar
-
-
-
-
View more >Tom Funk
-
-
-
-
View more >Thera Jeames
-
-
-
-
View more >Maxwell Carpenter
-
-
-
-
View more >Myrna Monroe
-
-
-
-
View more >알고지비
-
-
-
-
View more >Sheila Warren
-
-
-
-
View more >Humphrey Marlowe
-
-
-
-
View more >Ward Wood
-
-
-
-
View more >Crystal Constance
-
-
-
-
View more >Delia Jonathan
-
-
-
-
View more >p.fairey
-
-
-
-
View more >Rodney Raman
-
-
-
-
View more >Car hire Brands Ranked In New Zealand
Pay for Car Rentals with Crypto