Lovely team. I forgot not to lock the car with the key but to use the remote- and ended up with the burglar alarm going off!!! but the team replied to my phone call immediately and solved the problem. All very good! I really liked the phone holder and multiple cables provided to allow me to use my cellphone for google maps. I thought the steering wheel lock was a bit over the top- maybe good for Shanhai but not really needed in Central Otago!
About QEEQ:10.0/10
all good. I decided not to pay for insurance and that was the right decision in my case
Very satisfied. The car rental company kindly reminded us that the return time was close to our flight time and arranged for their colleagues in Christchurch to open early for us. We greatly appreciate their special accommodation.
Very satisfied. I didn't bring a credit card, but the company helped me cancel the reservation. Later, I rented another car using Sesame Credit, and the car was very fuel-efficient.
Car underwhelmed and was very old, not that great to drive. Service was pretty good from the team other than the fact we weren't able to get a different car.
Although it's a bit far from the airport, there is a shuttle bus, so overall it's very convenient. The car pickup and return processes are also very fast.
Overall, it's okay. Everything else was great, except that I had to wait at the airport for 40 minutes even though they said they'd arrive in 10 minutes.
The rental company staff provided excellent service, customer support responded promptly, the store made pickup and drop-off convenient, and they offered free airport transfers. Highly recommended.
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