“Great experience with SOLO and excellent price-quality ratio”
About SOLO:10.0/10
Very kind and helpful staff, the communication, pick up and drop off were super easy and the quality-price is very good. I would recommend Solo and if we return to Spain I will use again their service
There was no shop, just a car handover at the roadside. When giving the car, they didn't check anything, but during return, they nitpicked everything. Luckily, I took photos in advance. The car was in terrible condition!
The store is not far from the airport, with shuttle service provided. The staff is very friendly, and the rental and return process is highly efficient. It was a great experience.
The staff was late delivering the car, refused to provide a replacement or compensation for the damaged vehicle, and the platform did nothing to effectively coordinate or communicate. They just played blame games with the rental company. Strongly recommend reconsidering using such local Spanish rental companies and opting for global brands instead, as their service is much better.
“Not sure if i would use again due to pick up problems & vehicle condition”
About SOLO:6.0/10
There was no counter staff seem to be a meet & greet service had to walk quiet a way to collect vehicle with young children ( not good )
Vehicle not in great condition lots of minor vehicle damage
Person who met us to collect & drop off vehicle very nice & very helpful
No problems with SOLO, the car was scratched in quite a number of places so I was extra careful to take lots of photos, but collection and drop off was a breeze, the agent was pleasant and friendly despite being busy, and they were honest about no further damage when I returned the car. No hesitation in using them again.
SOLO brought our vehicle to terminal. Leaving car we just drove to departures lane and their representative was waitin gfor us-- no parking or driving to parkin house at all-- GREAT
Easy rent form start to finish
All damage pointed out & documented with photos & sent as email
10 minutes for pick up & 5 mins at drop off
Good communication through out
About QEEQ:10.0/10
Easy to use app
Made the whole process stress less from start to finish
I have always used car hire on airport, but got fed up with the lack of staff, the long queues and the time it took to serve each set of customers. This was SUCH a refreshing change …. I walked out of the airport, was picked up straight away, was the only person at the office and the car was waiting. On the return, I was the only person dropping off, I was greeted, got straight into the mini bus and a few minutes later was at departures. EXTREMELY impressed and wouldn’t hesitate to use SOLO again.
Amazing company, used some really bad car hire
This one is amazing, all issues with the at outlines before hand by them not like others where you have to take your own pictures, no pushing for insurances on top you don’t need
Great pick up and drop off, if I’m manage again I will only use this company
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