KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN SPAIN

This car rental company is terrible. They intentionally guide customers to buy insurance. Since I clearly stated I didn't want to buy it and didn't read the contract carefully, I was ultimately charged over 2000 for full coverage.

There was a stone chip on the windscreen which they charged us €466 to repair which is excessive and a con. We are in the process of asking QEEQ to intercede.

Easy booking system

Terrible car, suddenly showed DEF LOW one day, had to spend time fixing it, ruined the whole day's plan.

There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

So smooth. Kudos to Europcar Pamplona for making every process easy.

Trusted

Good service at the store

Indirectly selling insurance with too many tricks.

Great service and excellent attitude

The pick-up and drop-off processes were smooth, and the fee explanations were clear.

Make sure to navigate to Parking Rent Car T1

El servicio en mostrador es muy lento y malo, no son amables solo buscan la manera de cobrar más, a pesar de que ya uno trae la reservación completa en QEEQ.COM, por ejemplo les dije que estaría 3 días en Portugal y me cobraron por 9 días un"permiso para andar por Portugal" o no me lo rentaban. También me quisieron dar un carro más chico "fíat" a pesar de que ya tenía mi reservación por un Toyota, o que pagara por un Mercedes. Al entregarlo el tanque marcaba 8/10 y me dijeron que tenían que poner menos para que se registrara en el sistema. El carro lo entregué el jueves a mediodía y no me han liberado el apartado de "fianza". Son unos abusadores

Me pareció muy buena aplicación, muy fácil de usar, muy didáctica y clara. Transparente

Great service attitude. Although the car had some minor damage initially, they marked it themselves. There were no issues upon return.

Very satisfied

We had two people and two large suitcases; the car we originally booked couldn't fit them. The staff said we couldn't place them on the back seat or we'd be fined (though I doubt that would actually be the case). They offered an upgrade at a cheaper price, but it still would have cost us nearly 2000 extra. We firmly declined, and in the end, they upgraded us to an SUV for free! Extremely grateful!!!

Smooth pickup, quick return, overall satisfied. Shortcoming: Booked a 5-seater, got a 7-seater.

Excellent service

Basically satisfied, the service attitude was average.

Overall quite good. The store at Madrid Airport in T4 is easy to find. If you land in T4S, be sure to take the shuttle to T4 to find the store. I wandered around T4S for a while... When returning the car, make sure to go slowly. If you drive too fast and miss the entrance, you'll end up at the parking lot's toll booth. Once you're there, you can't go back and will need to take another lap around. The actual car return entrance is a small, inconspicuous opening on the right before the toll booth.

QEEQ provided great convenience for someone like me who doesn't speak English.

Car was very underpowered for a 5+2 We also unfortunately had a flat tire and there was no tire weld or spare wheel in the car as we were on our way back to the airport, which was very frustrating and could’ve made us miss our flight

Try and make people aware there is a £800 euro deposit if you don’t take their insurance even if you insured elsewhere