KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN SPAIN

This car rental company is terrible. They intentionally guide customers to buy insurance. Since I clearly stated I didn't want to buy it and didn't read the contract carefully, I was ultimately charged over 2000 for full coverage.

There was a stone chip on the windscreen which they charged us €466 to repair which is excessive and a con. We are in the process of asking QEEQ to intercede.

Easy booking system

Terrible car, suddenly showed DEF LOW one day, had to spend time fixing it, ruined the whole day's plan.

There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

So smooth. Kudos to Europcar Pamplona for making every process easy.

Trusted

Overall it's fine. The car's condition is average, and the air conditioning cools down too slowly.

Good service at the store

Indirectly selling insurance with too many tricks.

Very satisfied.

Great service and excellent attitude

The pick-up and drop-off processes were smooth, and the fee explanations were clear.

Make sure to navigate to Parking Rent Car T1

Had a mechanical problem with the car, no one’s fault. One phone call and the switch to a different vehicle was arranged.

Good website, clear price structure.

El servicio en mostrador es muy lento y malo, no son amables solo buscan la manera de cobrar más, a pesar de que ya uno trae la reservación completa en QEEQ.COM, por ejemplo les dije que estaría 3 días en Portugal y me cobraron por 9 días un"permiso para andar por Portugal" o no me lo rentaban. También me quisieron dar un carro más chico "fíat" a pesar de que ya tenía mi reservación por un Toyota, o que pagara por un Mercedes. Al entregarlo el tanque marcaba 8/10 y me dijeron que tenían que poner menos para que se registrara en el sistema. El carro lo entregué el jueves a mediodía y no me han liberado el apartado de "fianza". Son unos abusadores

Me pareció muy buena aplicación, muy fácil de usar, muy didáctica y clara. Transparente

Great service attitude. Although the car had some minor damage initially, they marked it themselves. There were no issues upon return.

Very satisfied

Excellent service

Basically satisfied, the service attitude was average.

I rented a Polo, but the rental company gave me an old, beat-up Toyota. The car showed a tire pressure warning after just one day, and I had to exchange it in another city, which caused great inconvenience to my trip. During the car return, an attendant, who seemed to be Indian, inspected the car with a flashlight, nitpicking every little thing. They blamed some scratches on me even though they weren't my fault. Since I swapped the car midway and forgot to take photos, I had no choice but to accept their damage assessment. I suspect they were nitpicking because I didn't buy their insurance. On top of that, they charged some €0.5 daily emissions fee, which I find shameless.

Car was very underpowered for a 5+2 We also unfortunately had a flat tire and there was no tire weld or spare wheel in the car as we were on our way back to the airport, which was very frustrating and could’ve made us miss our flight

Try and make people aware there is a £800 euro deposit if you don’t take their insurance even if you insured elsewhere