KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN THAILAND

Terrible staff at the counter (night shift). I will not come back to use the service again.

Should add details of additional expenses in the booking document as well. But I appreciate the feedback you have given.

On return, staff was not sure about the damages the car already carried, and asked me if it was new. I had to load up photos takens during pick up to show the damage was already there. this would be a dispute had i not taken pictures as proof. Rear wind screen is covered with a film that made viewing unclear.

Good value

Pays to be a Diamond member

Great vehicle.

Great!

I already paid the car rental. And when I arrived still charge me 1440 baht for no reason. And gas not even full fuel. And ask me return for full fuel. I will never book again

The car condition hope can improve, the engine sounds loud and the car don't look like well maintained

everything is good

First, I reserved three days through the app paying 500 yuan. Upon arrival at the store, I upgraded to full insurance which cost almost 100 yuan per day, totaling 300 yuan. Additionally, since the person paying and the driver were not the same, there was an extra handling fee of 120 yuan. The overall cost was 920 yuan for 3 days, averaging 307 yuan per day. Then I asked customer service and they said the upgrade could not waive the basic insurance. Yes, I am that fool. I won't rent from here again; it's too expensive. It's much cheaper to rent directly from the corresponding rental company.

Car was ok a bit battered and old The back window was very hard to see out of as the film was taken off and left a sticky residue overall car was reliable and economical

Price drop was done but no payment was given back to me as difference

車両はトヨタヤリス、セダンタイプでした。とても手入れがされていて、車内もきれいでした。25キロのスーツケース2個がトランクに入れることができます。プーケットのアップダウンする道路、狭い道、高速での走行も問題なく快適でした。 借り受け時の車周りのチェックもスムーズに終えて、返却も空港に到着する20分前に事務所に電話して、午前6時30分に到着6番ゲート出口に到着すると、既に係員が待機してくれていて、3分くらいで外周、エンジンチェックを終えました。旅行中ドライブや病院^_^などに行くのに大活躍してくれて本当にレンタルしてよかったです。 ありがとうございました。

とてもわかりやすいプラットフォームで、すぐにレンタル申し込みができました。 契約内容や料金も分かりやすく表示してくれて、助かりました。機会があればまたよろしくお願いします。

Very satisfied

The car back windscreen and 2 front 2 windows were blur and quite a driving hazard. Good to do something about it.

The guy at the counter was very rude.

Wait too long to get the car

Easy!

Good

Car company it not at the airport, I didn’t get phone number to call when I arrived

Price it ok

Very satisfied

The drop off took over an hour as the office did not open until 7:30 am, but our flight was 8:25 am. Good thing Krabi Airport is small, so there was no problem going through security checks and going to boarding gate.

Excellent team at Koh Samui Airport. Thank you.

The booking process is smooth but excesses need to be built in. The car rental team had swiped my card for excess and told me that in case of any charges due to damages or anything else, I would need to seek a refund from Qeeq. That is the only less than positive experience that I had since I was not expecting that.

They do not accept UnionPay credit cards here, and there are extra fees if the credit card used has a different name. They also do not accept cash deposits, credit cards are required.

Overall is satisfied

Yes, the best app for car booking