CAR RENTAL REVIEWS ON AVIS IN MADRID

Reviewed: Wed, Oct 17, 2018

“Madrid-Segovia-Salamanca-Porto-Guimarães-Braga-Aveiro-Coimbra-Lisbon-Mérida-Seville-Ronda-Malaga-Gra”

About AVIS: 6.0 /10

Good service attitude, didn't have to wait long. However, I was very unhappy with the random car model change. Check my final comment for more details.

Hugo Bridges

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Wed, Jan 30, 2019

“Madrid-Seville-Barcelona”

About AVIS: 2.0 /10

When I rented the car previously, I was told I could pick it up directly with the order, but at pickup, I was informed that I had to pay over a hundred euros as a pickup fee!

Cynthia Camp

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Tue, May 14, 2019

About AVIS: 8.0 /10

Overall satisfied.

Blanche Poe

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Tue, Aug 29, 2017

About AVIS: 6.0 /10

The procedure is simple and quick.

Pandora Harte

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Tue, Aug 28, 2018

“Spain Road Trip”

About AVIS: 2.0 /10

Waited in line for nearly an hour, specifically said no child seat but was still charged.

Theodore MacAdam

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Tue, Aug 28, 2018

About AVIS: 2.0 /10

We rented a Touran for four people because it has a large trunk that can hold four people's luggage. However, on the day of pickup, we were given a small BMW. The luggage barely fit, let alone any shopping! Poor experience.

Vic Ezekiel

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Tue, Aug 1, 2017

About AVIS: 6.0 /10

Overall, it was a good experience.

Carl Hobbes

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Thu, Sep 28, 2017

“Madrid Airport - Toledo Old Town - Las Rozas Outlet Village - Atocha High-Speed Rail Station”

About AVIS: 6.0 /10

Long queue at the pickup point, limited English skills, and upselling behavior; excellent service at the drop-off location, fluent English, and shuttle service provided.

Berton Harold

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Thu, Nov 1, 2018

About AVIS: 2.0 /10

The queue was extremely long. Although I had already paid the full rental amount on the platform, I was charged an additional 100 euros at the store, plus a 65-euro service tax for services that were never provided. It's been nearly a month and I still don't understand what happened. The staff's English is very poor, and the extra charges were taken without explanation. Absolutely a terrible experience!

Egbert Eve

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Thu, Aug 30, 2018

“Madrid -> Seville -> Valencia -> Barcelona -> Ibiza”

About AVIS: 10.0 /10

Good service.

Ophelia Housman

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Sun, Oct 7, 2018

“Round trip from Madrid to Barcelona”

About AVIS: 4.0 /10

Staff attitude was very cold and indifferent

Tony Barrett

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Sun, Oct 14, 2018

“Madrid to Seville”

About AVIS: 6.0 /10

No queue

Bernard Sara(h)

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Sun, Aug 12, 2018

About AVIS: 10.0 /10

Friendly

About QEEQ: 10.0 /10

Martin Richardson

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Sat, Jan 5, 2019

About AVIS: 2.0 /10

They added additional insurance without confirming with the customer, and the charges were unclear and inconsistent with the rental platform.

Judy Dunbar

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Mon, Jul 15, 2019

“Trip Around Spain”

About AVIS: 8.0 /10

Overall okay, but there was an issue with car inspection claiming there were scratches that were already there. Still waiting for the insurance evaluation.

Duke Jean

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Mon, Aug 27, 2018

“From Madrid to Lisbon to Seville”

About AVIS: 10.0 /10

Very nice, they gave me the car without any hassle even though I arrived early.

About QEEQ: 10.0 /10

Dennis Hope

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Mon, Apr 16, 2018

About AVIS: 8.0 /10

There was no one when we arrived. The paperwork took about 15 minutes, and the car pickup was very quick.

About QEEQ: 8.0 /10

Valerie Stilwell

Spain

x0
x0
x0
x0

1 days rental

Reviewed: Fri, Jul 26, 2019

“Madrid-Córdoba-Sevilla-Ronda-Granada”

About AVIS: 8.0 /10

The service staff were very patient.

Will Harper

Spain

x0
x0
x0
x0

1 days rental