NOLEGGIARE CAR RENTAL REVIEWS

The staff handling the procedures were very nice, especially a friendly young lady. However, the person who gave us the keys just left after handing them over. The car had a security system that we were unaware of. After parking for 2 hours and going for a walk, we couldn't start the car. We called the store, but nobody answered. Finally, we had to call roadside assistance. It turned out we just needed to press a button inside the car that looked like a dashcam. No one told us about this, which caused a significant delay in our trip. We had to use the car key to unlock the car every time we opened it, which was very inconvenient. Also, don't drive a big car in Milan! They switched us to an SUV, which became a burden instead.

Great! Very convenient, no upselling.

perfect and no wait, refreshingly easy

easy and a great app

Very good. The final scratch didn't cost much. Just waiting for the follow-up from QEEQ insurance.

Very good rental, there was a waiting line for about 30min, lady at counter tried to sell additional insurence, but thats nothing new. Overall very good experience. We got a Lancia Ypsilon, as did all the people in the line. But it was a nice car, new and very drivable, even to the etna.

Very good platform, helpful for rentals, great deals

the car was in very good shape, quite new, low mileage and very clean. the location of rental desk was in about 4 minutes walking from the exit of the airport. very good the overall rental process.

I was quite impressed on the service support of qeeq.com. very good and definitely will book again with qeeq.

Worse experience renting a car. The staff at the Rome location were very unfriendly and rude. More interested in smoking cigarettes than anything else. Also try to sell additional insurances when I am fully covered. Joke

there was no shuttle working and no notification that that was the case. i hate to walk in the heat with a huge suitcase and a toddler. upon arrival there was an issue with the customer in front of me and i waited 45 minutes to be taken care of. the upgrade to cover the car was outrageous.

Acceptable

Very good

Very satisfied

Very pleasant staff and car was perfect size

All excellent except breakdown cover is not included.

Excellent

I arrived early, and there was only one person in line ahead of me. The wait time was less than 3 minutes. The service staff were very friendly.

I waited over one hour to get the car. There were several people cuing to get the car they reserved and only one person at the desk! The company knows in advance how many bookings they have and it shocked me that they didn't make adjustments to the staff that was available at that time. A second staff member eventually showed up, but he didn't seem to be in any hurry to make the cue any shorter... This was one of the cheapest rental companies at Palermo airport, but based on this experience, I would prefer to pay a bit more and not wait one hour in a cue!... In addition, I have rented cars in many countries with my Revolut card being accepted as a credit card, but for some reason here they said it was a debit card, so I had to pay an extra non-refundable fee and a lower deposit. At drop-off, the staff lady was very unpolite and unfriendly, closing this whole experience on a negative note. Everything was ok with the car, but I don't think I will rent again with this company.

The car had some marks that weren't noted, and I was charged for them. This is outright fraud. Such rental companies are a disgrace.

Car was great but took too long to collect

It was great

Good

Very enthusiastic

Cannot reach them by phone. Unsure if it's because it's Sunday or if it's always like this. Tried calling to ask about accident procedures but no one answered.