Car return at Milan should have a more prominent sign, went round and round to find the drop off location.. in the end found out the drop off point is located inside a multi storey carpark.. took about almost an hour to look around for it.
Car was not full of fuel despite us being told the policy car is full return full on your return. Skeleton staff due to low season so had to wait a while to be served
“Disappointed at the start with Noleggaire, but they are an OK firm overall.”
About NOLEGGIARE:7.0/10
The pickup point n Bologna airport was difficult to locate. The staff at the pickup desk disputed that my booking included the one-way fee even though the contract clearly stated it did. They tried to charge me an additional one-way fee. This held up the booking by 30 mins.
I throughly enjoyed my experience with Noleggiare. At first, I was very skeptical because it was not at the airport, but once I got into the shuttle van and got to the counter, I was put at ease. The staff was very helpful and friendly. Highly recommend Noleggiare.
About QEEQ:10.0/10
I have never used QEEQ before and was skeptical because their price was so inexpensive, but was quickly excited with the ease of the website and payment security. You are doing a great thing. Thank you.
They insisted I pay for their full insurance despite having QEEQ AXA insurance and with my credit card due to needing proff of INTERNATIONAL DRIVERS LICENSE,
had a digital online one but they said they only accept paper license.
About QEEQ:10.0/10
They reimbursed my AXA insurance whoch I appreciate
Everything was going well until the drop off where they told me that the trunk cover was missing. The vehicle never had a trunk cover to begin with so now I have to deal with the company because they want to charge me €300 for a missing trunk cover that was never there.
The car was clean and well maintained. Great size for what we needed. Finding the shuttle from the airport to the car pickup was not very strait forward. In one email we received, it states in small print what shuttle service to use, in another there was no mention of the shuttle company. We waited at the airport for over an hour and had to call Noleggiare twice before someone told us what shuttle to look for.
The shuttle bus pick-up point was a little difficult to find (carpark P4 at Verona airport). We were given a bigger and newer car as the model that we initially booked was unavailable. Vehicle was clean and in great condition, and the staff was diligent in noting small scratches by the previous users. Good customer service and they were not pushy about add-ons and insurance. Would rent from Noleggiare again.
About QEEQ:10.0/10
Good booking experience from Qeeq. Price drop protector saved us quite a bit of money and we were very satisfied.
We picked the car at Pisa and staff gave us Florence branch address for drop-off. However once we got there to return the car the staff said drop-off is at different spot. It was underground carpark without obvious sign of the company so it took us 5 mins to circle around until luckily we saw staff with pink t-shirt. should at least put the company logo/ name at the car park entrance.
All the staff we met however was very nice and one of them also gave us shuttle service to train station. The car was in good condition and we got complimentary upgrade.
Great experience with staff. They allowed us to modify our time from 2 pm to 2pm and change to noon to noon because we arrived 2 hours early. Very nice! Difficulty with Google maps and finding location and construction on road. Driver window did not always go up right away, but did work slowly. Staff was great. Drop off was quick and easy.
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