NATIONAL CAR RENTAL REVIEWS IN THAILAND

Counter staff were good, unfortunately had to wait 20 minutes outside terminal for staff member to take me to car. Drop off pick up guy was a little late because of language barrier they went to domestic terminal not international, wait 18 minutes. Still waiting for credit card holding to be returned?

No problems with booking platform.

staff was nice and friendly

Had to wait a bit as there was another customer ahead of us in the queue when we were picking up the car but the staff were very courteous and tried hard to speed things up once it was our turn. The car was pretty new with around 5,000km on the clock so that was a nice surprise as we are used to getting older high mileage cars when we have opted for the fully insured package. Returning the car was a bit confusing but that was more the setup of the Koh Samui airport rather than National itself. Many thanks! P/S: the 10,000 Baht deposit taken on your credit card at the point of pick-up will take 2 weeks to be refunded so be aware that is the case!

Good experience with Easyrentcars.com. Did not really see the results from the price tracker but will try it next time.

A very efficient transaction

Staff was very friendly and guided us the place to refill our petrol as well as checking the vehicle with us again to ensure the car is in good condition before passing to us.

The car that I rented is good in the interior but the exterior is bad with scratches everywhere and the front bumper clip is broken which caused the bumper to slightly detached. Your staff told me that the bumper which is slightly detached is caused by me. Very unprofessional as he should check first on the pick up car acknowledgment before accusing me for causing it.

Keep it up. Good and easy to book

The car exceed my expectation. However, the fuel was at 3/4 mark instead of Full.

Booking was smooth and easy. How to claim insurance? Suffered a knock or dent to the front left side.

I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car

Good service. Will return

It would be great to include some info on where the counter (at the airport) is for first time travellers like me.

Quite good.

Good staff, great vehicle.

This trip i travel to Chanthaburi Rayang and Chonburi i pick- up and Drop-off @Utapao aitport I rented a car for 3 days. It was very impressive because the new car, the service staff was very good.

Thank you so much on Easyrentcars Made me experience in renting a car for the first time

Last visit on Feb 12-13, I use car only in the city but fuel filled at the end total 7-800 but this trip went to Mon Jem & in the city .. The fuel only 510 THB Last visit the fuel wasn't full to full for your information same type of car ( Nissan Xtrails ) Kamonphan + Kanlaya

Yes satisfied

Yes satisfied

Everything went very smoothly indeed. Counter staff super friendly and courteous.

Easy and cheap to use.

My booking stated that the insurance coverage is already comprehensive. However, at pick up time at DMK; I was told that it was not the case. So, I was "force" to buy extra insurance coverage. Therefore, it turns out to be a much higher rental cost. So, look into the extra insurance issues and if there is a way for me to get a refund. PLEASE DO IT ?

Not much problem with booking. As for others, I think its just marketing .

service mind

Anything is well ,car and staff is so good service . Kindly ,service mind ,don't have problem.I feel good for anything with National .

Is so nice , I love it, Price is good and have many promotion.I feel confident with Easyrentcas. I told many people for Easyrentcars. They surprise and need to use Easyrentcars. So Good.

Good car, good services, good pick up and drop off, no restricted condition and everything fast and convenient.

Easy to book, cheap price and good services.

Friendly service