NATIONAL CAR RENTAL REVIEWS IN THAILAND

It's very difficult to find the drop off location. It's not marked at all - anywhere.

The rental company service is decent, but vehicle maintenance is poor.

Staff for drop off is good service.

I was unable to book the car because the staff were not at the counter and not answering their phone. I left and booked with someone else and would like a refund.

The car conditions not so good. I wondering the car age >10 years. Small car easy to park but too bad no reverse sensor. No Bluetooth connection, it's hard while driving car using GPS.

Always get the car smoothly; although I never see QEEQ staff in person, it's fine.

Great!

The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car. The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.

Easy comparison for car rentals, resulting in great value. Also, the car insurance costs are reasonable too.

car very old and smelling a lot of damage in all the car. Very poor English Languages,

It took over an hour to get the car, and it still hadn't arrived.

A car with 70,000 kilometers, full of scratches. Didn't check the car during handover, later found out the gas tank was 25% empty. The car broke down halfway due to insufficient battery fluid. Customer service said the towing fee from Krabi to Lanta was at my expense, ended up paying for the repair myself.

The staff at the desk in Phuket airport were efficient. The only problem I had was where in the car park Iwas supposed to meet their guy to hand the car over. A similar problem occurred when dropping the car off. The collection and return was the only problem that I had with National. The car was just what I expected.

Easy booking and paying online. Once I had the voucher I had no need to contact Easyrentcars.com.

Charged me THB1200 for a punctured tyre!

Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first

The gas station is far from the airport. After refueling, one bar dropped before reaching the airport and it cost an extra 300 THB! The flight arrived early. Other companies had staff available, but this one started right on time, making me wait an extra hour at the airport.

タイのプーケットでレンタルしました。 他国でも何度かレンタカーを利用しましたが、タイは日本と同じ左側通行なのでとても運転しやすかったです。 また、日本でネット予約でき、安いです。 トヨタのフォーチュナー(大型SUV)を借ましたがウチに欲しいぐらい乗りやすかったです。 パトンビーチ はトゥクトゥク高いので、レンタカーがおススメです。

迷うことなく予約できました。 チャットで分からない事もその場で解決できるので安心です。

Need to improve counter services

nope....

Quick and Smooth pick up and Drop. Excellent car. Awesome service.

Great.. convenient

It would be great if I can get some refund for early return the car.