When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.
Easy to find the counter. Car is clean and comfortable. Reasonable price.
About QEEQ:9.0/10
I did not receive the booking voucher, thus dropped a request to the customer service to resend me the voucher. Customer service called me the next day and resolved my problem. Good service and definitely recommendable.
Counter is at the domestic terminal, need to walk a distance from international arrival hall to that terminal. And need to pass through another security check. Able to locate it thanks to the tourist information counter. Overall is service n car condition is ok.
There was no mention that the counter staff did not accept cash transactions.. found that a bit inconvenient.
And do fill up gas before returning it. I made the mistake of returning it at half tank, but they charged me way over the price of a full tank of gas to refill....live and learn i suppose..
Please clearly classify MCars and Ecars on your site . I booked 2 Nissan Almera cars from Phuket and ended up getting 1 Almera and 1 Yaris . We were three families travelling together and really had tough time accommodating the baggage . Still don't understand How Yaris/Brio is of same class as Almera in space..
“Easy rent very nice and helpful, but chic car rent very bad not friendly”
About Chic Car Rent:3.3/10
Counter staff not friendly, when I return the car they said have smoke charged me$2000 THB...too bad
About QEEQ:10.0/10
Very excellent service from online chat staff....course my driver name misunderstanding input my nickname not my passport name, your staff very professional help to solve my problem
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