THRIFTY CAR RENTAL REVIEWS IN CANADA

Counter staff seemed lethargic.he tried to give me a smaller car than what I was assigned and payed for, so I had to make him aware of that fact to get the sized car that I ordered.

Car was not ready on pick up hence I paid for a 3rd day unnecessarily

Car was not ready at pick up. Counter staff was very professional but somehow the minivan was not there and it took over 90 minutes to get my car

A différence between what i paid and what i ordered i didn’t understand

Voiture moderne et très confortable, propre. Rapide et facile pour la récupérer ainsi que pour la rendre.

Thrifty's service was great. I think we wee up-sold on the tank of gas, but it was nice that it was an option and we didn't have to worry about it.

Despide some bad comments on internet for me Thrifty was one of the best car rental experiences. So easy, so fast and no problem at all. Super good

Very fast easy and the best prices.

You should let people decline your insurance if they have better rental insurance offered through their credit card. Other companies have let us do this before despite having previously been put down for basic insurance in the reservation. That was ridiculous and a big complaint I had that could easily be remedied.

No cars initially available abouta 15 min wait but gave an upgrade so all is good.

It was very easy getting the car and the staff was great and very helpful! Will definitely rent again! Loved that there waa no drop off fee.

Loved Easy Car rental!! Everything was truly very easy. They had the best rate and no drop off fee! Thank you!

Everything was good. Except there were no cars available so we had to wait about an extra 15-20 minutes for a car to be returned. But staff was friendly.

Just found out about website. Found the best deal here

Ok

Ok

The car had scratches, which weren’t my responsibility. They kept blaming me for not buying their insurance and wouldn’t help me resolve the issue. I had to look up the insurance provided by the rental company.

I​ booked​ Ford​ Fusion​ 2dr. as​ shown​ in​ the​ ERC​ App.​ I​ arrived​ the​ counter​ 2​ hours​ before​ the​ pickup​ time.​ The​ car​ was​ not​ available.​ They​ offered​ Toyota​ Camry​ but​ I​ insisted​​ similar​ should​ be​ 2​ dr.Then they​ offered​ 2019​ Chevy​ Impala​ V6​ of​ which condition was​ new, super​ clean and​ over​ expectation.​ The​ staffs​ did​ welcome​ and​ helpful.​ The​ pickup​ and​ dropoff were​ easy.​ Highly recommended.

The​ chosen offer​ was​ not​ valid.​ The​ company said​ there​ were​ no​ Ford​ Fusion​ 2dr​ for​ Rental.​ It​ suppose​d to​ be​ 4dr​Standard.​

Would gladly book with company again

Easy to use site and helpful with insurance etc

Car was dirty inside and out. Thrifty contacted and have never replied. Counter staff not good.

Car was extremely noisy , and back tires totally worn out

The reserved car model was not provided.

Steering is kind of shaky

I am a frequent traveller, and this was the worst rental car front desk experience i have ever had. We arrived at 6 pm and I had reserved the car for 8 pm. Admittedly, this was my error. However, they told us we would have to wait until 8 pm before they could give us a car. There were other cars, but the cost was substantially more. We decided to wait since after lengthy discussions, it was only a 45 minute wait. At 8 pm, they gave us a higher priced car at the lower price, because our reserved car had still not been returned. It was not a car we were comfortable driving after dark in the pouring rain. They said their inflexibility was due to my pre-paying for the rental. I will never use Thrifty Rental car or pre-pay for a rental car again!!