THRIFTY CAR RENTAL REVIEWS IN CANADA

Très bon véhicule, conforme aux attentes. Service impeccable. Restitution simple et rapide. C’était parfait

Processus de réservation simple et efficace

The car was a surprise as I was hoping for a Toyota Rav4, what I got was a Kia Sportage. Nevertheless, the car performed perfectly, was very comfortable and did well driving on snow. The availability of snow tyres was only apparent at the point I was picking up the car. I wish there was an ability to choose this beforehand.

Bad organization at counter desk. More than 1h30 To get the vehicle

Easy to use, easy to access

En fin de compte je n’ai pas eu un Rav 4 de Toyota mais une Jia Sportage, un peu moins bien.

Pratique et facile d’acces

1. Forced additional charges for insurance at the site, no car provided if not accepted; 2. No response from customer service when calling; 3. Post-travel coordination with the rental platform was unhelpful, issues were passed on to the rental company, claiming lack of on-site evidence. Are we supposed to take photos or videos of foreign staff? 4. Extremely slow response, took three months to get a dismissive reply, stating the issue couldn't be resolved.

easy got upgrade

nice

Au moins 90 mn pour récupérer le Véhicule ! Pas de GPS dans le véhicule ! Contraint de changer de niveau de véhicule d'où une surcharge.

The car condition and pickup were both good.

We did wait a long time to get our car as there were two customers ahead of us and their process was far lengthier than ours. There was only one customer service person working and this greatly slowed the process, but her handling of each group was excellent. Despite the 5-6 groups waiting for service she remained calm and gave her full attention to each of us. The car was great.

Convenient and easy to find, cost-effective

Local friends in Montreal mentioned that the prices on domestic car rental platforms are more affordable than those on local platforms. They said they plan to download and use domestic apps from now on.

Same great treatment

Added 2 additional drivers added at pick up with no issues.

We booked a Toyota Camry or similar, but ended up with a small Nissan (Kicks) when we picked up the car. We had a lot of luggage and had to force everything into the trunk, which was very difficult and frustrating. When returning the car, we also had a very unpleasant experience. The rental company staff saw that the fuel tank wasn't full (I refilled it but used some while driving from the hotel to the airport) and charged us an unreasonable fee for the missing fuel. They recorded the charge in their system without my explicit consent. My wife tried to discuss it with them but was told to be quiet because she wasn't the primary renter. The whole process made us feel like we were being scammed. We disagreed with their handling of the situation and were in a standoff for a while. Then the staff member called security and demanded that we remove our luggage and clear the car. We were extremely dissatisfied with the staff member's attitude and handling of the situation.

Great service, excellent location and good car.

Legit option. I like it. I rent cars more often than I should. I should buy one already, but this system works great.

Thé car i received exceeded my expectations. We were so pleased with the service, the car. We felt safe all the way from pick up to drop off.

It was good

Counter was not crowded during this time of the year, The car was as expected size & model same as advertised, it could have been better if there was heat in the steering. The staff at the counter was nice, gave me a few helpful tips I think his name was Kegan, Thank you.

Booking was quick and easy through QEEQ, competitive prices.

言葉の壁はありましたが丁寧に笑顔で説明してくれました。

安く借りることができました。

Voiture performante et sobre en carburant. Très grands espaces à bord et coffre également. Aucun souci à la restitution, simple et efficace.

Facile d'utilisation, aucun acompte versé avant la prise en charge du véhicule.

Personnel au top, nous avons été surclassés. Efficacité et professionnalisme..bravo..

Réservation rapide, fluide, des explications claires et précises, pas de perte de temps au retour. Le top!!!