THRIFTY CAR RENTAL REVIEWS IN CANADA

The original car I reserved wasn't available at the location, so the staff replaced it with a Nissan SUV, which met my needs.

The counter staff Bobby was excellent in his service. The cleanliness of the car could be better.

Dostaliśmy auto z wyższej półki. Lepsze, większe i wygodniejsze, za te same pieniądze.

Satisfied

No snow tires provided during snow season! An additional charge of $25 per day is required.

Snow tires not included during snowy weather! Additional $25 per day required.

Had to wait over 2hours from when I arrived at the counter to when I finally got my car. They didn’t have any cars available so I had to wait for one to arrive. They did end up giving me a larger size vehicle but that’s probably because they had no other options.

Easy to use

The car was late and the desk was hard to find, sign hidden behind a column. The car was low on fuel compared with the documentation

Everything was very easy

Attente très longue pour récupérer le véhicule. +d'1h30, et le professionnel nous a dit que c'était moins que d'habitude. Sinon bonne expérience pour la suite

Ok

Got upgraded to an electric vehicle (polestar) which was great but car was only 30% charged. Good thing I didn't have to go far the first day.

The computers at the check in were malfunctioning and the was a 50minute wait. They seemed antagonistic to us for booking with QEEQ and not directly with them. They tried to get us to buy extra insurance implying our already paid for options with QEEQ May not operate efficiently. There was no staff member to run us through the controls of the hire car. It took us 30 mins to use the manual and get a necessary knowledge of where everything was located.

I already have insurance.

The car model did not match the booking, I reserved a Camry but got a Corolla.

Staffwere excellent but seemed like line moved very slow

Worked well.

Ravi was an absolute legend. Couldn’t have asked for better customer service. 5 stars!! ⭐️

Great booking platform that I use all the time. I found a super deal!

The staff's attitude was not very good. I don't know if it was just towards Chinese people or everyone, but we had to wait 5 hours to get the car!

Nous avons attendu 3 heures au Guichet pour obtenir le véhicule. Le personnel méchant et sans scrupule. Je n’ai jamais vécu un service si déplorable. Le véhicule attribué était endommagé dans la carrosserie.

they did everything as expected. So we really enjoyed our trip.

Nous avons été pris en charge de façon très acceuillante et très professionnelle par Ariel, que nous tenons a remercier personnellement.