THRIFTY CAR RENTAL REVIEWS IN CANADA

Staff were great, car was great although not the sedan we expected, extremely easy drop off and pick up.

Booking was easy, was a bit concerned by the style of the emails I received as the fonts and format of them looked a bit scam-like, however this turned out to be unfounded as qeeq were great and have good tips and advice.

It's alright.

N/a

N/a

not bad

not bad

same old

same old

I had already purchased insurance and she tried to convince me I needed more. I was not pleased with that.

Please have the cars cleaned inside. Seats had stains and dirt on them along with trash inside the storage

Staff was very helpful and made the process seaming and smooth.

The car i reserved unavailable but offered upgrade

Muy rapido el servicio, me hicieron ungrade en el carro q pedí

No habia el auto q reserve ( Rav4) y me dieron un Jeep 4X4 Sahara, excelente viaje, me senti mas seguro en caminos secundarios.

I've booked a Toyota Corolla and received a Buick Encore GX that exceed my expectation. Wornderfull experience.

It was okay, no upselling.

I thought I could get Nisssan car but the customer service representative gave me another car without explanation. Moreover, my deposit hasn’t been refunded for more than 10 days. I need to call Thrifty again for clarification.

un temps de récupération anormalement élevé avec des agents complètement dépassés par la situation. remise d'un véhicule électrique alors que j'avais demandé un SUV. Explications données en moins de 5', véhicule déchargé. obligation de modification du parcours pour s'adapter aux bornes de chargement

RAS

Average attitude, some upselling

The car had 78000 km on the clock. There was a clear noise from the front when turned. I suspect the steering rack is worn. I would have expected a rental car not to have such issues. The counter staf were not aware of Platinum cover I had and tried to sell me additional cover.

Thierry proved to be a really good company, our hire care was really new and perfect for our needs. Bit slow service at pick up but to be fair it was Sunday evening and only one member of staff. But collection was really simple and quick. Would use again without hesitation

QEEQ proved to be very effective and good value. I was a little confused as to what service QEEQ actually provided but went with the process and got a hire car at good value so I’m happy!

Très bonne accueil. Je suis arrivée très en avance. Le loueur a tout fait pour que je puisse récupérer mon véhicule avant l'heure prévu. On m'a même proposé un véhicule d'une catégorie bien supérieur mais en étant toute seule j'ai préféré la laisser à d'autres personnes qui étaient 2. On m'a donné une essence au lieu d'une voiture électrique car moins évident pour moi à gérer la voiture électrique donc je suis très satisfaite. Le loueur m'a aussi conseillé sur l'importance de prendre une assurance tout risque sachant que je prenais le véhicule pour au moins 15 jours et que je faisais un road trip. Au moins j'étais rassurée tout au long de ma location. Mais à aucun moment il ne m'a forcé à la prendre. Il m'a juste donné les avantages et les risques et la décision me revenait.

Très facile à utiliser le site pour la réservation et le fait de pouvoir annuler jusqu'à la dernière minute est un vrai luxe. J'ai réglé sur place. Très bien.

Car was brand new and larger than expected

Team was incredibly helpful and understanding of my concerns

Counter staff excellent, would definitely hire from thrifty/hertz again. Could not be happier with the service provided. A selection of cars offered to me, process explained and additional insurances offered to ensure full coverage.

I was supported all the way through my booking, when I had an ammendment QEEQ followed this up with a call and also followed up me collecting the hire car to ensure I was successful and happy. Extremely pleased with this service.