THRIFTY CAR RENTAL REVIEWS IN CANADA

Staff were great, car was great although not the sedan we expected, extremely easy drop off and pick up.

Booking was easy, was a bit concerned by the style of the emails I received as the fonts and format of them looked a bit scam-like, however this turned out to be unfounded as qeeq were great and have good tips and advice.

I asked the counter representative about filling up on return. She said the gas station was close to the airport. It wasn't, and I didn't have time to find it after arriving back at Victoria airport. When discussing this with the present counter representatives they were extremely rude and unhlpful. I will not use Thrifty again.

It's alright.

N/a

N/a

not bad

not bad

same old

same old

I had already purchased insurance and she tried to convince me I needed more. I was not pleased with that.

Please have the cars cleaned inside. Seats had stains and dirt on them along with trash inside the storage

Staff was very helpful and made the process seaming and smooth.

The car i reserved unavailable but offered upgrade

Excelente atendimento no local e carro conforme solicitado

Muy rapido el servicio, me hicieron ungrade en el carro q pedí

No habia el auto q reserve ( Rav4) y me dieron un Jeep 4X4 Sahara, excelente viaje, me senti mas seguro en caminos secundarios.

Terminal 1 car rental is closed in Pearson but no signage mentioned that. Would be helpful to update those signs.

O carro era excelente. A previsão do tempo era de neve e na retirada me deram um carro já com pneus de neve instalado. Foi a melhor decisão! Nevou muito e fomos a vários locais com neve. O tempo de retirada foi curto e de entrega mais rápido ainda.. Achei caro o aluguel, saiu mais de 2.000 dólares... mas entendi que era devido à sazonalidade (dezembro/janeiro) Gostaria de ter parcelado o aluguel, mas foi cobrado tudo de uma so vez

A plataforma de reservas funcionou. No cálculo inicial deu 8.000 reais, mas a conta final deu 12.000... havia outras taxas que nao tinham sido consideradas. Acho que poderiam fazer uma previsao mais próxima da realidade...

I've booked a Toyota Corolla and received a Buick Encore GX that exceed my expectation. Wornderfull experience.

I thought I could get Nisssan car but the customer service representative gave me another car without explanation. Moreover, my deposit hasn’t been refunded for more than 10 days. I need to call Thrifty again for clarification.

The car had 78000 km on the clock. There was a clear noise from the front when turned. I suspect the steering rack is worn. I would have expected a rental car not to have such issues. The counter staf were not aware of Platinum cover I had and tried to sell me additional cover.

Thierry proved to be a really good company, our hire care was really new and perfect for our needs. Bit slow service at pick up but to be fair it was Sunday evening and only one member of staff. But collection was really simple and quick. Would use again without hesitation

QEEQ proved to be very effective and good value. I was a little confused as to what service QEEQ actually provided but went with the process and got a hire car at good value so I’m happy!

Car was brand new and larger than expected

Team was incredibly helpful and understanding of my concerns

Counter staff excellent, would definitely hire from thrifty/hertz again. Could not be happier with the service provided. A selection of cars offered to me, process explained and additional insurances offered to ensure full coverage.

I was supported all the way through my booking, when I had an ammendment QEEQ followed this up with a call and also followed up me collecting the hire car to ensure I was successful and happy. Extremely pleased with this service.