“Fantastic rental place to use and the best app for searching and securing a rental”
About A Rentals:10.0/10
Easy to use, great staff to deal with. They picked us up from the airport in the car we were going to be using which made it so easy as we didn't have to change our luggage to another car. Communication was great, with photos and any other information I needed emailed straight away after receiving the car. Bond returned within 48hrs
About QEEQ:10.0/10
Love how easy this app was to use and all the information that was given to keep myself safe.
I chose to rent a gasoline car from Europcar, but the Auckland location only had electric cars available. During our two-day trip, we found six charging stations, but only two of them worked; the rest were either out of order or required a local SIM card for payment. We spent at least four hours charging the car, causing us to miss our return flight. This is just for reference for future travelers.
Pick-up at Christchurch was very quick. It's only a 5-minute drive from the airport to the store. The driver was a lovely young lady who explained the traffic rules to us while driving.
The mileage is a bit high, over 130,000 kilometers, but the car is in good condition. It's very fuel-efficient, and a full tank can go around 1000 kilometers.
The car I received had an anti-theft lock, but I wasn't told how to use it during pickup. This resulted in the car getting locked on the road, and I couldn't drive it. Customer service didn't know how to resolve the issue either, leading to a two-hour waste on the road. The anti-theft lock malfunctioned several more times afterward, preventing me from driving the car.
Overall service was very satisfactory. The explanations were detailed, and the owner was very friendly. The vehicle was well-maintained. I will choose their car again next time. Trustworthy.
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