ASIA CAR CAR RENTAL REVIEWS IN MALAYSIA

Stuff are very friendly and professional, pickup process was easy and drop off process are even easier.

Staff are very friendly and accommodating, our flight were late, they were able to pick us up and take us to KLIA1 to pick up the vehicle. Drop off process are easy to follow, will definitely rent from them again.

Easy to use app and booking process are very easy.

The staff both during pick up and drop off are very friendly and helpful. Did not spend too much time at the counter and we got the car very fast.

Love Qeeq! Been using it since before the rebranding. Will continue using Qeeq for my car rental needs.

There is no counter at T2, it was a bit hard to find the parking lot in Kuala Lumpur as it was my first time there and no one answered the phone. Eventually, I contacted the rental company for assistance.

Extremely satisfied!

Car condition - need service as weird sound coming out from front brake and suspension.

Extremely satisfied

The car was about average, roughly 2-3 years old but with relatively high mileage. Interior was clean and the drive's fairly smooth, but the engine was a bit noisy (have driven many Civics before). There were also many scratches around the body and rims. Considering the amount paid for this car/category, we weren't too happy given the above. We had expected for a newer or better maintained car. Hope to see improvements in the future.

Good information about getting around within the city. Easy pick up and drop off

The booking is easy with competitive price

Good

Found car interior to be very dirty this time around - doors, mats and flooring. Company didn’t seem to have cleaned it after the previous renter. Small cockroaches came crawling out on second day.

Car was in good condition. However, counter staff service could have been better.

Smooth transition as usual.

Average

We got the make and model that we ordered and provide WhatsApp support in case you got any query and support during the rental period.

Very smooth and clear in the whole booking process and no need for the customer service's help.

Our flight to Kuala Lumpur arrived quite late. After paying an extra 150 MYR for the late fee, we successfully picked up the car. It was a small car with 140,000 kilometers on it. Honestly, you wouldn't find such high mileage cars being rented out in our country. We used it for three days and it was just about okay. We rented a local Touch 'n Go card for toll payments, costing 30 MYR for three days. We ended up over-recharging it, and couldn't retrieve the balance. When returning the car, the remaining balance was still on the card, so make sure to load less as toll costs are cheap. The main issue was returning the car; we made more than 20 calls with no answer, causing our flight to be delayed. Ultimately, we left the keys at another rental counter, which had much better service. They later explained that they missed our calls because their phone died. It was a frustrating experience and it seems like Southeast Asia is not yet ready to properly welcome tourists post-pandemic.

The car was in good condition. During the pandemic, the company also provided disinfection to ensure driving safety.

Even though we scheduled a pick-up and drop-off time in advance, we still had to wait.

Satisfactory

Thanks for upgrading the car to bezza. Good service provided by the company.

A good platform to book car. Just the deposit is too high when collect the car.

Extremely satisfied!