THAI RENT A CAR CAR RENTAL REVIEWS

It’s perfect

It’s perfect

The staff was arrogant and there was no Chinese service. They had a bad attitude when asking for compensation for a tire issue. The car type was changed without prior notice. Reminder: take photos and videos when picking up the car to check everything clearly.

Not well clean and the car have many previous damages.Loudspeaker broke,no music could hear.

I booked a Nissan Almira but they gave me a Yaris which was a much lower-powered car

The counter staff is very good but the address for their downtown is different from the address given in the listing details. They are kind enough to allow us to return to airport to return the car

The staff at Thai Rent A Car Suratani airport were very professional and helpful.

No Chinese support. The girl at the rental counter spoke good English, but the person who answered the phone when returning the car struggled a lot. Also, when picking up the car, the fuel gauge showed it could run 450 km, so I didn't pay much attention. However, after refueling before returning, it showed 580 km. Clearly, the tank wasn’t full when I picked up the car. The fuel gauge needle was around the full mark but went down quickly once driving. I felt slightly misled.

They said there would be Chinese service, but when I arrived, no one could speak it. Communication was poor in various details.

Store is easy to find with an advance reservation

Got Toyota Vios instead of Toyota Yaris. Hope to get informed for not able to get the car model before the pickup. Overall is a pleasant drive trough the whole trip. Friendly and helpful staffs

The old car smells unfortunately inside the car. The car has been used approx 90000 km. staff said to me that the price does not include CDW insurance but We have been buying insurance CDW (by AXA) operated by easy rent car

N/A

We were given a free upgrade to a VIOS. The vehicle has had a hard life, with a lot of scratches. It was very clean though. Thai Rent a Car staff were very helpful.

speedy pick up and drop off

The service was quite good!

Taking caution Because the car not clean. I paye assurance but they taking my 5000 bath.

My booking was cancelled when I arrived. It took them more than 30 minutes to find the original booking. Nevertheless the staff at the counter was friendly and helpful. Drop off was too long I had to wait 15 minutes in the car and I had to call them 3 times

Not the same car as advertised

Very good service

Car suitable for the narrow roads but struggled big time up the many hills in Phuket. Staff friendly and helpful. Make sure you thoroughly check the car on pick up and take clear photos

All went smoothly. Happy with the service

Very professional service. Very well maintained car even after 120000 kms on it.

The best price among any other agency in Thailand.