BUDGET CAR RENTAL REVIEWS IN CANADA

It’s really good service. I like it.

Very easy to book the car. It’s really good service.

Budget's service was excellent! No queues, all the paperwork was handled and the car was ready on arrival.

No comments

The counter staff tried to ask us to upgrade to BMW. We are not English speaking people so we didn’t realize what he said. When we pick up the car and check the contract, I realized we got extra charged. Then we went back to him to ask to change to original type car. He asked us to wait on the side, we waited for just few minutes and he passed the key to us said number 24, it’s the last parking lot on the left side, when we got there, there is no car. And we checked all the cars’ lisence plate then we got the car. It was on the right side and the first one not the last one. The number actually is 25. We feel the staff just wanted to trick us because we changed our mind to upgrade. Feel not good.

Good app

Arrived at the car rental location on time, only to be offered a lower grade vehicle. They insisted it was an SUV as per the reservation. After over an hour of negotiation, the manager finally intervened and provided the reserved model.

Excellent service. Véhicule pratique propre et personnel accueillant

Great service

The counter staff at Budget could not have been more helpful. Although our pickup point was not busy we found the staff to be 100% professional and helpful. The car was ready for collection and was spotlessly clean.

The booking process including selection of insurance was very straightforward. An email enquiry was answered very quickly and accurately.

Very helpful and pleasant East European man at pick-up point in the shopping mall. Had an upgraded car which we didn't really want - preferred smaller car. None of the nasty surprises we've had with other companies lately.

Fine - no hassle.

surprised at the ease of pickup, no over the top sales advice, full take over instructions given. Customer service was excellent no quibble when asked for a lift to catch our ferry.

Booking was easy straight forward and clear.

The pickup location is in the lobby on the first floor of the Hilton Hotel in Old Quebec.

Staff was fantastic and polite. The car however had a bad stench (sweaty smell) - I guess for the price I paid.

From picking up the car to returning it, it was a pleasant process. The staff were very friendly. On the return day, we woke up late and were nearly an hour late. They didn't charge us for the extra time (at least that's what they said, we'll see when the deposit is refunded). They even gave us extra time to refuel.

Une agence un peu difficile à trouver. Les agents de comptoir ont été parfaits.

Très bon rapport qualité prix.

The car was exactly wht I needed, small and economic with gas. One thing, they said the car was full, but in reality missed at least 7$ of gas. I bring it bas around the same amount it was and I didn't have problem.

Great,

Car exceeded expectations. Waiting to resolve a problem with the GPS unity which was faulty,Have asked for a credit

Great car though some issues with internal panel falling off. Only checked external state before moving off so my fault.

Excellent price - nearly half what others were quoting.

Very good value for money car, very nice staff at pick up

Nothing special, good car rental broker website

+ve: car was in good condition and size was as expected -ve: car exterior was not washed

Initial booking was quick, easy and offered better rate than direct, but didn't see a price drop.

Efficient, convenient, friendly