OK Mobility Germany Reviews

子供が3人ゆったり乗れる車を手配してもらいました。最初に廃車された車は、後部座席にカビが生えていました。しかし、すぐ交換してもらいました。車を使用中にメンテナンスランプが点灯し、確認のため店舗へ電話するも録音音声が流れるだけで、全く担当者に繋がらない電話番号でした。旅行中のトラブル時にすぐに担当者と連絡がとれる電話番号を用意してほしいです。カスタマーサービスのシステムが十分でない会社です。

About QEEQ: 9.0 /10

トラブルで連絡した時もすぐ連絡がついて、良かった。ただ、お金がかかるのに国際電話で何度も意味のない進捗確認の連絡を入れてきたことが不満です。「直接店舗へ連絡しろ」と言われましたが、連絡がつかないためQEEQに連絡しているのに、同じ内容を担当者をかえて時間をおいて何度も話してくることに不満を覚えました。

Gordon Russell

Germany

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1 days rental

Reviewed: Thu, May 2, 2024

About OK Mobility: 10.0 /10

At Munich Airport, the counters were sufficient and I was served immediately without waiting. Communication was very smooth. The pre-authorization was canceled within a week, without any charges. The vehicle was very new, performing well in all aspects. Fortunately, it was equipped with all-season tires, which came in handy on icy and snowy roads.

About QEEQ: 10.0 /10

Athena Zechariah

Germany

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1 days rental

Reviewed: Thu, May 2, 2024

About OK Mobility: 10.0 /10

At Munich Airport, the counter was well-staffed, and I was served immediately without waiting. The communication was very smooth. The pre-authorization was canceled within a week without any charges. The car was very new and performed well in all aspects. Thankfully, it was equipped with all-season tires, which was perfect for the snowy and icy roads.

About QEEQ: 10.0 /10

Rosalind Wilmot(t)

Germany

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1 days rental

Reviewed: Thu, Jun 20, 2024

About OK Mobility: 10.0 /10

Car pickup process was efficient with clear instructions.

About QEEQ: 10.0 /10

Ralap Fast

Germany

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1 days rental

Reviewed: Sun, Jun 16, 2024

About OK Mobility: 10.0 /10

Satisfied with the quick service

About QEEQ: 10.0 /10

Roy Daniell

Germany

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1 days rental

Reviewed: Sun, Jun 16, 2024

About OK Mobility: 2.0 /10

There weren't many people returning cars. The staff told us to park the car as usual and leave the keys inside. We had a flight at seven, so we hurried to the airport around five o'clock. However, the later bill had extra charges, with incorrect mileage and return time.

Angela Perkin

Germany