CAR RENTAL REVIEWS ON EUROPCAR AT MILAN MALPENSA AIRPORT, MXP

Since it's in the airport's underground parking lot, the area is very small and crowded, leading to longer wait times. However, other rental companies have the same issue. The staff's attitude was great, and the process was quick, so overall, I'm quite satisfied.

The staff was a bit impatient as it was close to closing time

Car pickup was easy and quick, and the car was in good condition.

Easy to find, landed on time and went to pick up the car, but had to wait an hour to get it.

Renting a car from Milan Airport was convenient, but the tire pressure light came on the next day. We had to stop at every gas station to inflate the tires. When we reached Zurich, we asked the rental office to exchange the car, but after a test drive, the staff told us to press a button if the light came on again. We eventually had the tire fixed ourselves in Interlaken.

Clean

Great service and a wide selection of vehicles.

The staff had a poor attitude. I originally booked to pick up the car at 9 am, arrived an hour and ten minutes early, and was told I had to switch cars if I wanted to rent right away, which would cost an extra 35 euros per day. The final cost nearly doubled the original booking. After completing the paperwork, the staff just handed over the keys without telling me the car number or where it was parked. One key corresponds to one car, so why can't they just provide the license plate number? Instead, I had to wander around the parking lot trying the keys in different cars. Italians are really disappointing.

Just so-so. The English accent was very strong, even though my English isn't great either. The communication was impatient, with eye-rolling.

Speed and efficiency are always the strengths of these international rental car companies, especially with drop-offs taking just one minute to complete. However, I bought a super insurance from QEEQ, which the rental car company was unaware of. They strongly recommended I purchase their damage waiver insurance, and in the end, I bought an additional insurance for 16 euros per day.

Very convenient, the staff at the store spoke good English.