CAR RENTAL REVIEWS ON EUROPCAR IN BANGKOK

Bigger car than requested. New condition. Easy process for picking up and sending back the car.

Very easy to use.

Smelly cigarette smell

I could have good journey with their car.

I could quickly process the booking for the car by their apps

Car was clean inside but a bit scratch up on the outside, staff wasn't able to solve the car audio system problem, had to search on Google for solution.

Easy to use

車の状態もスタッフの対応もとても良かったです‼️

When I first booked the car the pick up point I chose was Sumitivej Sukhumvit Hospital because that was the closes pick up point from my place. However, the day I went to pick up the car and after I arrived at the hospital, I was informed that there are no rental cars there. When we checked the address, turns out that address is for a Hotel so the pick up point and the designated address are different. We then spent over an hour reaching the hotel as the traffic was terrible even though we left early. Luckily I called the counter at the hotel and asked them to wait for us and to extend the Grace period.

Cars at Europcar are always brand new and well maintained, emergency contact number provided in case of an accident or breakdown and early pickup was an added advantage.

It's pretty nice, except some vouchers of late did not apply to all categories or car companies.

Good service and condition of the car is good with one of the cheapest price for Bangkok

Great platform with a lot of coupons discount. Highly recommended

Great service and good condition of car

Easy to use app with lots of discount and points to accumulate

its office is locaed in the amari hotel, which is accessible from the international terminal. The process was very fast, and the car was good.

mobile app was very easy to use.

There were tremors in idling, apparently due to the low battery voltage of the vehicle, and the vehicle's performance had been degraded due to the reduced power output of low-quality fuel being filled by the previous person. The car's performance has been restored after 95 gasoline was filled. After midnight, I arrived at the pick-up booth, and the employee was away from work and had to wait for a long time. And it was assigned to another car of its class, not the one chosen at the time of reservation, but it was not pleasant to have any explanation or concession.

The car I rented exceeding my expectation, very new and clean. The staffs at the counter very fast action to my requested. Drop off so quick only 2-3 mins. It was very impressive.

The booking platform very neat and easy to use.

if car can arrange before arrived is better

nope

พบเศษขยะในรถหลังจากรับรถ, น้ำฉีดกระจกไม่ได้ถูกเติมเอาไว้ให้พร้อมสำหรับขับขี่

Good car.

Good car.

The car broke down in the middle of the journey. The numbers given on the envelope and the rental agreement weren't working. After calling emergency number, the insurance company asked for some insurance contract number which wasn't provided. We were left in the middle of nowhere without any help. After trying hundreds of times, was able to reach a number of Europcar who took her own sweet time and sent a mechanic after two hours. By that time, we were able to locate a guy on our own and paid 500 THB from our pocket. Despite the whole incident and reporting this at front desk after dropping off keys and at the customer service number, nobody has still called. Most apathetic customer services out there definitely. Highly recommend not to take chances with Europcar.

Free upgrade was nice, thank you

Customer service personnel should be tactful.

At ease. easy to book. This was my second booking.

The car charger is not working, you delay my schedule for an hour just to find out charger is not working. Then change me another car. The second finally charger is working. GPS is a piece of rubbish never use GPS that rubbish and slow. Even Google map is better. The car have no backward radar, what car not have radar now-a-days. The car also do not have auto head light, no auto rain brush. How old is the car. Is it over 10 years? Finally , the car do run normally, and the drop off counter have good services

Ok good