EUROPCAR CAR RENTAL REVIEWS IN THAILAND

Bigger car than requested. New condition. Easy process for picking up and sending back the car.

Very easy to use.

Lots of scratches on the car provided and the drop off staff didn’t read the rental documents but pointing out the scratch marks which I have to tell him to look at the paper before informing me that I’ll have to pay for the damage. It’s wasting time.

Smelly cigarette smell

I could have good journey with their car.

I could quickly process the booking for the car by their apps

Car was clean inside but a bit scratch up on the outside, staff wasn't able to solve the car audio system problem, had to search on Google for solution.

Easy to use

車の状態もスタッフの対応もとても良かったです‼️

There wasn’t a counter in the terminal to pick up the car, we had to walk outside door 1 in the parking lot and look for the europcar sign, it was just a desk with the service crew to hand over the keys and check the car out

When I first booked the car the pick up point I chose was Sumitivej Sukhumvit Hospital because that was the closes pick up point from my place. However, the day I went to pick up the car and after I arrived at the hospital, I was informed that there are no rental cars there. When we checked the address, turns out that address is for a Hotel so the pick up point and the designated address are different. We then spent over an hour reaching the hotel as the traffic was terrible even though we left early. Luckily I called the counter at the hotel and asked them to wait for us and to extend the Grace period.

Cars at Europcar are always brand new and well maintained, emergency contact number provided in case of an accident or breakdown and early pickup was an added advantage.

It's pretty nice, except some vouchers of late did not apply to all categories or car companies.

In line with expectations

Best car rental app

its office is locaed in the amari hotel, which is accessible from the international terminal. The process was very fast, and the car was good.

mobile app was very easy to use.

There were tremors in idling, apparently due to the low battery voltage of the vehicle, and the vehicle's performance had been degraded due to the reduced power output of low-quality fuel being filled by the previous person. The car's performance has been restored after 95 gasoline was filled. After midnight, I arrived at the pick-up booth, and the employee was away from work and had to wait for a long time. And it was assigned to another car of its class, not the one chosen at the time of reservation, but it was not pleasant to have any explanation or concession.

Everything was as expected and good service with a bigger car than expected.

Very easy booking process

For the price could not ask for more

Needle was slightly below F mark when car returned and was driven to nearby petrol station to fill it. Cost 1/5th of the cost of filling full tank elsewhere the previous day- a Scam!

amazing car supplier , got a brand new car with almost 1800 km Mileage only !!! , easy processing , and very nice staff

the best and most trusted Car Rental website ever , i didn't use any other website since i know it , Thanks

Don't have counter in KBV But you can tell to EUROPCAR.

GOOD AND CHEEP.

Good car.

Good car.

The car broke down in the middle of the journey. The numbers given on the envelope and the rental agreement weren't working. After calling emergency number, the insurance company asked for some insurance contract number which wasn't provided. We were left in the middle of nowhere without any help. After trying hundreds of times, was able to reach a number of Europcar who took her own sweet time and sent a mechanic after two hours. By that time, we were able to locate a guy on our own and paid 500 THB from our pocket. Despite the whole incident and reporting this at front desk after dropping off keys and at the customer service number, nobody has still called. Most apathetic customer services out there definitely. Highly recommend not to take chances with Europcar.

Always get a new car

Easy to booking