EUROPCAR CAR RENTAL REVIEWS IN THAILAND

The car broke and we have to call 10 times different numbers explaining each time the issue. Some people on phone were only speaking Thai ! We lost 4 hours in the hotel waiting for people coming to repair the car and could not do what planned ! We had no refund from the Europcar

No.

Please keep commitment.

I ‘m feel good for service and hope Easyrentcars keep this and have new campains

europcar staff very bad service and bad impression for me. staff name’s “kwang” Could you please to keep after about her speech.

Car seats smell body odour so bad.

The exterior of car is very dirty. The staff told us that it was because of the rain the previous day. We had to accept this dirty car since we were told that all cars in Europcar were fully booked. The pickup and drop off location is wrong. It’s not “call for pickup”. Actually, we need to contact staff in the international terminal and pickup/ drop off at the parking building. It s very far and wasted our time.

The pick up process and drop off process was very smooth. The people incharge were thorough professionals. During drop off, my fuel gauge was one bar short of full, yet the person incharge agreed to get fuel filled on my behalf as I had already reached the airport. The car was super clean and very well maintained. Overall, it was a superb experience. Very smooth.

Well, this has been the most pleasant experience for me. I booked through ERC for both Phuket as well as Krabi. For one booking I had to cancel and re book as there was a change in my schedule. The whole process was amazing as I got refund for the cancelled booking within a day. It was really so good as so many companies take a while to refund online payments. The choice of cars, the vendors and the price of rentals are all unmatched. I will definitely use ERC for all my future requirements.

Literally said it's a brand new car, totally clean and pretty ready. The counter staff was very helpful. Less than 10 min through the process of documentation and car inspection with informative guidance. Should be better if Europcar manages to have the signs within the arrival hall to the counter.

All staff is very helpful, everyone is so kind.

Easily find a good deal here.

Thank you so much. Excellent Service!

Excellent Service! I'm impressed!

I think this have some problem on air conditioner because it’s alway have some wind but not cold. I must turn maximum on every position but it doesn’t improve.

Very good service. Ontime and great support!!!! Thanks

Easy booking and confirmation.

Yes

Na

no counter inside airport terminal, hard to find it outside, especially when you are arriving in the evening.

so far so good

Very good.new car

The car I rented exceeding my expectation, very new and clean. The staffs at the counter very fast action to my requested. Drop off so quick only 2-3 mins. It was very impressive.

The booking platform very neat and easy to use.

Reliable car rental company in Krabi minus the worry about the market "scams". Car condition is as good as new while the crew is fast, efficient and professional. Special mention to Khun Pusit who was very hospitable and reassuring. Definitely recommended if you need to rent a car in Krabi!

Booking on Easyrentcars is seamless and efficient. Helpdesk was patient with answering my questions. I opted for their Super Protection Coverage which eases any worries of getting into an accident.

Easy rental company, staff at the counter were nice.

Good price and want to see more promotion.

if car can arrange before arrived is better

nope

The car exceeded my expectations.

Nice promotions and explanation. Good Job!