EUROPCAR CAR RENTAL REVIEWS IN THAILAND

The service and experience exceeded my expectations.

Awesome booking platform. Best service at an affordable price.

Nil

Nil

The pickup location is not easy to find.

This is a very good platform and its very easy to use too. Well done!

Europcar counter is in the international terminal but we landed in domestic terminal.Therefore it was a little difficult to find the counter and had to walk a bit.

It was good to show many choices of cars and providers. Easy to use.

I booked carseat for 3-month baby but given the bigger size. Then they put the new one back. The new one size was okay but it was very dirty. Baby seatbelts were too long and could not adjust its length. So I had to solve it myself to tide up that belts for my baby safety. :((((

The staff were on time, friendly and helpful. However, there was a hiccup at the end when we dropped off the car. There was an existing scratch on the tyre rim and a small cut on the tyre. The staff marked it on the sheet at the beginning but when we returned it, a different staff said that we caused it. Their reason was that the staff marked the rim only and not the tyre. After explaining a couple of times that the cut on the tyre was existingly there, and going back and forth with a lady on the staff’s phone, they finally agreed that it was not our fault.

I loved the customer service, the ease of usage of the app and the price protector where I am notified if the price drops to a certain level. Two thumbs up!

Unbelievable that so hard to find petrol refill near airport.

Good service and condition of the car is good with one of the cheapest price for Bangkok

Great platform with a lot of coupons discount. Highly recommended

Great service and good condition of car

Easy to use app with lots of discount and points to accumulate

GREAT STAFF, EASE OF CHECK-IN. DROP OFF SERVICE WAS ALSO QUICK AND COURTEOUS.

Easy and quick with the best price.

Service was okay, but not very convenient

Easy pick up. Friendly staff at pick up and drop off. Would definitely recommend Europcar. Car was in great condition.

พบเศษขยะในรถหลังจากรับรถ, น้ำฉีดกระจกไม่ได้ถูกเติมเอาไว้ให้พร้อมสำหรับขับขี่

cannot find the counter of Europe car ,no direction from booking

cannot use coupon

Free upgrade was nice, thank you

Coming out of the airport, I saw staff holding a sign for pickup. They were very warm and proactive. The car collection process was smooth.

Customer service personnel should be tactful.

At ease. easy to book. This was my second booking.

The car charger is not working, you delay my schedule for an hour just to find out charger is not working. Then change me another car. The second finally charger is working. GPS is a piece of rubbish never use GPS that rubbish and slow. Even Google map is better. The car have no backward radar, what car not have radar now-a-days. The car also do not have auto head light, no auto rain brush. How old is the car. Is it over 10 years? Finally , the car do run normally, and the drop off counter have good services

The person who picked us up was very friendly, and the car performed well.

Ok good