CAR RENTAL REVIEWS ON HERTZ IN BANGKOK

The pickup was quick, big companies are indeed reliable.

Good

The service is good. If you have specific needs, make sure to communicate them before picking up the car, and they will do their best to accommodate.

Good service and clean car. This rental They upgrad my booking to higher car.

Outstanding!

Convenient, easy, affordable. Zero problems. Outstanding! Will use again soon for a trip to Issan. Thank you very much.

I waited nearly an hour to pick up the car, while the person behind me got their car in just over ten minutes. It took three reminders for the staff to finally bring the car. The drop-off location is far from the airport, but the staff kindly drove us to the airport after completing the return procedure.

Thanks for good service and vehicle

Good overall.

スタッフの対応がとても良かったです。ただし、借りた車は10万キロ以上も走行しており、時折エンジンから異音が聞こえてきました。

Thank you for great service

Very satisfied

Thai staff, service is OK, positive review

More signage on the roads to the Hertz carpark along the airport will be good.

Everything was fine.

It looks that prices can be changed immediately for some reason.

Booking platform suggest a Toyota Fortuner but they only provide Issuzu MUX which is quite different in comfort. The car provided also had uneven wheels which made the car vibrate uncomfortably at high speeds.

All as expected with booking process

Picking up the car in Bangkok was very convenient, but returning it at Chiang Mai Airport was confusing as I had to ask for directions twice to find the drop-off point at Gate 1. The return instructions could really use some improvement.

You can pick up the car at the store without waiting in line!

The staff was good but there was an issue to find a near by perrol pump to give FULL Fuel back, although it was close to full but the company didn’t accepted and had asked my to pay over THB 800/- for which i again had to look for a near by gas station and just had to soend about TB 240/- to get the fuel tank full but really faced some trouble to returned to terminal 1 arrival point as the GPS link provided by Hertz was taking me to terminal 1 departure. I still want to thanks Hertz staff to accept the car at the departure hall while not charging me anything extra.. but i belive had paid a good amount for car rental and insurance So was expecting Hertz team to accept the car on a first go itself instead me going back to gas station and getting it done just at the mere cost of THB 240/-

The car pickup was fairly quick.

Charges are unclear, some fees are still not explained.

Average