GOLDCAR CAR RENTAL REVIEWS IN TURKEY

Staff speaks good English. However, I was charged extra (30 TL per day) because goldcar claims that i have been driving for less than 5 years based on my current driving license that was renewed on 2015 and demanded i show proof that I have been driving for more than 5 years. Also, goldcar tried to sell me insurance for collision damage waiver even though i show the booking voucher where I have purchased insurance.

I would like yo say that goldcar company has terrible customers. They didn't help enough. Their responsibility was awful

The worst experience ever. Advice you to stick with well known companies.

In the past I always had issues with the rental cars in Izmir Airport. I must say, Goldcar was the best so far and going forward I will be definitely using them. I get the car I booked, the whole transaction was easy and smooth. Highly recommended!

La société Goldcar n'est pas une société de location de voitures sérieuses. A mon arrivée à l'aéroport ils m'ont obligé à prendre des assurances complémentaires que je ne voulais pas. Si je ne les prenais pas ils ne me louaient pas le véhicule. Le véhicule que je voulais n'était pas disponible, ils m'ont également à prendre une voiture de catégorie supérieure. Après vérification du contrat écrit en turque, j'ai vu qu'il m'avait été facturé des frais d'aller simple supplémentaires alors que c'était compris dans ma location. Au total la location m'est revenu 3 fois plus cher que le prix initial (c'est du vol).

Easyrents est une agence sérieuse, cela fait plusieurs fois que je passe avec eux. Par contre je suis très déçu du prestataire GOLDCAR qui ne respecte pas les contrats

They haven't been helpful at all. Waisted a lot of time and money. They try to rob you of with extra insurance etc. Will never use them again.

Took 2 hours to get car. They tried to up sell everything

It was easy to book the vehicle and it was a very good price. Car was very clean and suitable for our needs.

I rented a mini car 3 Doors but the GoldCar gave me a midium or economy Car and they Charged me twice for full insurance.

They upgraded me. No wait.

this is horrible company especially the workers do not assures you about safety of company. When We asked the worker that Can We trust this company he says I DO NOT KNOW !!!! I definitely do not recomend this company.

The car was not available, I have to wait for 2 hours with my family airport . Gold car can’t provide upgrade as well due to unavailability. Had to choose from other provider which costed 3 times

The car is perfect, but sales people are not. They will try to convince you to pay extra for insurance which is not mentioned in the app, they will till you that wr will give you free diesel car if you pay more for insurance which I had the diesel anyway. Also they will deduct more by fining you 140 TR if the car is not clean, 200 TR if the tank is not full. These fines they will not mention it to you, they will give you 6 pages contract in Turkish to sign and you are in a hurry and you will not spend time to translate it so you will sign it. So my advice, read the contract carefully, fill up the tank from the airport, there is patrol pump in the entrance of parking which i didnt know about. And try to clean it before you give them the car. Maybe there are more excuses that i didnt experience with them, so becareful.

Very nice car it was new easy proses in pickup and droop nice company i will dell with it again sure

The counter stuff was very good. I had to pay a little more because my car was available. The car was supposed to be full in fuel, but it was not (milage to go was 850km) When i gave back I filled it (it showed 950 km to go)

Evert thing was ok

Pros- OK car and good price. Cons- Very pushy about purchasing the extra insurance at pick up. Went as far as lying to get us to purchase it. At the drop off we had to pay a "parking fee" when we returned the car in Izmir. We were never told we had to call the car rental company at the parking gate and therefore had to pay for parking.

it was a nice rental. I had no problems

thank you.

phones were difficult to reach

Easyrentcars was a good experience. But did not like the idea of being forced to purchase full insurance by GoldCar agent when I know for sure it was optional. However, I did not have a choice but to purchase it or forfeit my prepayment to Easyrentcars.com

Easyrentcars was a good experience. But did not like the idea of being forced to purchase full insurance by GoldCar agent when I know for sure it was optional. However, I did not have a choice but to purchase it or forfeit my prepayment to Easyrentcars.com

Very good car , good customer service