ENTERPRISE CAR RENTAL REVIEWS IN TURKEY

A late review, but a very good car rental company. I will choose you again in the future.

1. Location: Fairly easy to find. Once you exit the international arrivals at Ataturk Airport, turn slightly left and there is a row of car rental companies. 2. Staff Efficiency: Slow. There was only one person in front of me, but I had to wait for more than half an hour. My flight was delayed by an hour, and then it took another hour to queue up and fill out forms. Although there were other staff members available, only one was handling customers. Not sure if it was because only that one spoke English, but others were chatting with me in English as well. 3. You need a VISA or MasterCard without a UnionPay logo, which was not mentioned when booking through QEEQ, causing me to rush to get a card two weeks before departure. 4. The remaining rental balance cannot be paid in cash; it must be charged along with the deposit on a credit card. Communication did not resolve this. 5. After paperwork was done, we had to wait for the staff to take us to the parking lot outside the airport to pick up the car. Our flight delay was one hour, and Enterprise delayed us another hour and a half, so we hit the road 3 hours later than planned, arriving at the hotel after dark. The late car pickup time was not compensated with a later return time, effectively reducing our rental period by 3 hours, which I find unfair as we were delayed by their inefficiency. 6. Return Location: The Enterprise return location in Taksim is extremely hard to find, and the address provided on QEEQ is incorrect! You must call to ask for directions.

Very convenient as it's located inside the airport.

Before renting a car from Enterprise, I had placed an order with another rental company, but after waiting for 3 days, the order had still not been processed. Since my departure was approaching, I canceled that order and found this company instead. To my surprise, my order was processed within 2 hours—very efficient! Additionally, prepayment is available, which was reassuring for someone like me who was renting a car abroad for the first time and lacked experience. The rental deposit was returned very quickly as well; it usually takes 2 months, but I rented the car on September 30, returned it on October 5, and the deposit was back on my credit card by October 11. Super fast!

Located right inside Antalya Airport, the process was very smooth. The car was in the nearby parking lot, a diesel Qashqai, very new and clean with 360° driving view.

The car rental company was excellent, providing attentive service. They upgraded our vehicle because we didn't have enough space for our luggage.

The service abroad was very friendly. Although we encountered multiple issues with the navigation system and ended up using our own phone for directions, the process of picking up and returning the car was very convenient.

The car is very new, and returning it is also very simple!

I booked a car for a one-way trip, but found out they made a mistake at the drop-off time. Fortunately, after communicating, someone came quickly to retrieve the car, so my trip wasn't delayed.

Great car

The price unexpectedly increased

Right at the airport, many rental companies are clustered together.

Overall, it's pretty good. The only issue was that the staff at the store gave different information about the policy and pricing for one-way rentals compared to what was on the website. Fortunately, there were no errors at checkout.

The entire process was quite smooth, and both pick-up and return were handled professionally.

Very satisfied

The car was a bit old, but the diesel engine was powerful.

Very satisfied

Not bad, very good, no extra unnecessary charges

No unnecessary chatter.

The staff was very friendly.