SYDNEY INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Satisfied

The guy who picked us up from the airport was very helpful and even helped with the luggage.

The customer service and shuttle drivers were excellent and helpful. There was some confusion on my pick up point as they were under the thought my flight was a domestic one, but they contacted me, rearranged pick up, and gave me easy, specific directions on where to meet the driver. Overall very pleased with the service.

Easy and quick service.

Excellent service and vehicle form East Coast.

Trustworthy and always price competitive.

Excellent customer experience from the team at Apex. Very easy to complete pickup and drop off. Would highly recommend Apex and especially Ian who dealt with our hire with exceptional quality

Excellent platform

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

Very satisfied, free upgrade of the vehicle type, and free child seat. Excellent service.

Very satisfied. They upgraded our car for free and also provided a free child seat. Excellent service.

Very satisfied

The overall service was disrespectful to Chinese people, and they didn't even know about the Zuzuche platform, claiming it was a third party.

Quite satisfied; the service was thorough, and the procedures were simple. If you use the electronic toll system, there's a $5 fee per transaction. However, there are few toll roads.

Told prior to booking 2 large suitcase of about 80cm fits. It doesnt fit well unless you take the trunk cover off. Sharing as fyi in case you rent this and habe 2 large suitcases with you. Luckily one of our suitcase is 78cm one is 82cm so we placed wider one first then the smaller last. Had to wiggle few times for the trunk to close. Had to drive it with several bird poo on its moon roof, first stop seen myself wiping it off. Thought the crew handing me the car could’ve done a quick one min to wipe off. I didn’t mind doing it but scored rightfully as received so hope they add the consideration for the next customers if they want a 5star clean score. Ultimately all the staff we dealth with was very friendly and supportive so thanks again heaps ! We will rent again and hope its a 5star clean next. Cheers

The overall experience was brilliant The only issue I had is when I went to drop off the car the gps took me to your old address

Loved the experience

Staff at pick up were a little rude. Admittedly we arrived a little early but were told we had to wait outside in the heat until our allotted time.

Overall satisfied

Its was an awesome car and excellent Customer service

Everything was great with no problems

Appalling service. Not the car I booked. I booked a hybrid. When I realised and asked for car I booked I was told I would have to wait 1 hr.

Great prices in comparison to other sites. Smooth and effortless collection and drop-off. Courteous staff were very helpful and al the extras I asked for were also included as per booking. Car great, clean and ready to drive without fault. Very happy with this booking and will booking again.

Easy to use and great value!

Simple and efficient

Very good.