Overall service is excellent. We have rented from East Coast several times. The staff is very professional and has a great attitude. They pick us up at the airport.
Guides hidden charges with additional fees and miscellaneous expenses.
The rental company precharges for tolls, management fees, and other expenses. If you book a car for 18:00, you must pick it up after 18:00; otherwise, they will charge a penalty for early pickup.
Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.
Very satisfied, both picking up and dropping off the car were quick and smooth. The front desk staff patiently explained the model and insurance options I had booked and asked if I needed to pay for bridge tolls and other essential questions. Besides requesting the bridge toll service, I also opted for zero-deductible insurance. Everything was quick and convenient. When returning the car, I mentioned to the front desk that I had accidentally scratched it during the rental period. After asking when and where it happened, they just had me sign a form, and that was it. This is the importance of full insurance.
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Car hire at/near landmarks of Sydney
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View more >The driver who picked us up was enthusiastic and talkative.
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View more >Guides hidden charges with additional fees and miscellaneous expenses.
The rental company precharges for tolls, management fees, and other expenses. If you book a car for 18:00, you must pick it up after 18:00; otherwise, they will charge a penalty for early pickup.
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View more >When returning the car, I mentioned to the front desk that I had accidentally scratched it during the rental period. After asking when and where it happened, they just had me sign a form, and that was it. This is the importance of full insurance.
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