CHRISTCHURCH CAR RENTAL REVIEWS

Very satisfied

It's okay, quite attentive overall.

The Apex staff at both Christchurch and at Auckland were very friendly and helpful, making the whole process easy and stress free.

I found the QEEQ system very straightforward to use for searching and booking. The value for money was excellent.

The car was great for what we wanted and staff were very helpful.

It seemed to be OK - no problems at all.

Excellent! The car was brand new with only 7000 kilometers. Pick-up and drop-off processes were quick.

I had a great experience in overall, the car condition was good and well maintained.

The service was great!! Prompt respond.

Pretty good

Apex is excellent. They know their stuff and gave me the type of car I asked for. Pick up and drop off were painless. A fantastic drive.

I've used QEEQ in Korea and now in. The experience is very good. Clear and straightforward booking process. God advice given on insurance so we don't have to buy at the car rental at pick up.

Pretty good

The vehicle looked great in the photos shown, however on closer inspection it had small scratches and dents. The staff member was ( prompt) showing me a handful of wide angle pictures but no close ups revealing damage. Most of the transfers I have done have a system where you get a drawing of the vehicle and ALL damage is marked on inspection. This let's the driver point out any unforseen blemishes etc. To be honest there was nothing noted and that left me feeling vulnerable. I made sure I filmed the vehicle and pointed out all the marks, dents, blemishes. At the return desk in Greymouth the counter lady was nice and polite, but qestions were raised about one one small dent by the fuel flap. I showed my video footage at Christchurch Airport and any pictures that detailed the small ding. In my opinion there was lack of communication. All the damage should be photographed and logged in the system so staff can identify past damage. The reason I am pointing this out is because I've done more then 40 transfers for transfer car and not experienced this before. Apart from that, happy with the overall experience. Thanks kindly

Good and simple

Rental car pickup was very easy with a very helpful staff member.

The Qeeq booking platform was very easy to use and the connection between Qeeq and Apex car rentals was seamless.

Excellent

Very satisfied

Very satisfied

Car was fine, no issues. Was a bit confused about drop off (picked up in Hertz spot but was a Dollar rental, not sure where to drop off but figured it out) However when we arrived home found I was charged and extra $25 for fuel. We filled it to full 1km from the airport and have photo proof that the gauge was full. Took about 40 minutes of calling and emailing to try to get this sorted. This was already charged to my credit card without any consultation with me. Still waiting for resolution.

Very good

No comment

No comment

Extremely satisfied

Very professional, no unnecessary chatter.

car full of dent and scraped

lots of paper