CHRISTCHURCH CAR RENTAL REVIEWS

Very satisfied

Very satisfied

All was great

Very good

The car was very new, the hybrid was fuel-efficient, it had a rearview camera, a steering wheel lock, and the staff answered all questions.

Responsible and attentive

The price is indeed cheap, but I also felt the indifference of the staff. For example, on the first day, due to a scratch accident, I had to return the car to the rental company. This company was very indifferent, refusing to provide a new vehicle for us to continue using, and unilaterally ending the order early. They were in a hurry to get off work, urging us to finish signing and swiping the card, trying to get rid of us without considering our subsequent needs, only wanting to break ties. It was my first time driving in New Zealand, and being treated like this by fellow countrymen left me feeling helpless.

Very satisfied

Pretty good

Pick up and drop off was easy and efficient. Staff were good. No issues

Excellent.

Overall service was satisfactory. The staff was very friendly and enthusiastic.

Avis and Budget are part of the same group, so we were assisted by an Avis representative. He was very polite, and the paperwork was processed quickly. Self-pickup of the car was very convenient.

The team on site upgraded me to a hybrid vehicle, it was really nice and so efficient. Really friendly team at the airport.

Really straightforward booking process, easy to navigate, understand the booking details and organise my trip.

Satisfied! Issues were quickly resolved after coordination.

Very satisfied

The car rental company was excellent. Both pickup and drop-off were very quick and efficient. Overall, I am very satisfied. The car was very new, and the staff was very friendly. This is the honest truth.

Satisfactory

The car was not what I booked, they tried to sell it as an upgrade. Received significant downgrade. The staff not speaking English as their first language made it difficult for them to understand. The car we received had clearly been in a crash. With obvious cracks, chips and serious scuffs on the rims.

Very satisfied with QEEQ's overall service; the process is simple and the guidance is clear.