CHRISTCHURCH CAR RENTAL REVIEWS

Convenient and fast pickup and return, airport shuttle service.

Very satisfied

They upgraded us to a hybrid car, which was spacious and comfortable to drive. Pretty good experience overall. After returning the car, they charged us NZD 100.55, but we're not sure what the fee is for. Waiting for QEEQ to help us find out!

Initially, they didn't provide the reserved Mitsubishi, and the luggage space was too small. However, they managed to swap it for a Mitsubishi at the store!

The two young men provided great service.

Overall satisfied, but one female staff member with a leg disability had a hard attitude and lacked business knowledge.

Very satisfied, picking up and returning the car was very convenient and quick.

Very nice. Although we didn’t get the exact model we booked and got a Ford Cross instead (we weren't sure about the specific model), the car was very new (almost brand new) with only a little over 3,000 kilometers on it. The vehicle was clean and had no odors. It came with a full tank of gas and a large screen supporting CarPlay (so we didn’t need the phone mount). It exceeded our expectations. Very satisfied with this car rental experience!

Very satisfied!

Very good

Nothing to comment. Everything is perfect and fast.

Booking is fast, prices is competitive.

Satisfied

Very satisfied. Upon getting off the plane and turning on my phone, I immediately found that the company had already contacted me via WhatsApp. Very thoughtful service.

Excellent service, have rented cars through QEEQ multiple times for international trips.

This is the first time renting a car from Tianyi. I rented from their company in Auckland and had a great experience, so I also rented from their company in Christchurch. Both experiences were excellent.

Excellent friendly and helpful staff

Ran very smoothly

Car was pretty old, with 160,000 miles on it. All four tyres were low and had to be pumped up. The paint on the hood and roof was mostly worn off. Mechanically it was fine. Car was advertised as a "6-person minivan" -- but it was far smaller than I had expected. I would call it a station wagon, not a minivan at all. I talked with BRC about exchanging it, and they were not interested. They only offered to have me pay 3x as much for a full-size van. They would not allow me to return the car early so I could rent from elsewhere.

Because rental was pre-paid, BRC would not change my reservation.

Very good car experience, good condition,I booked a gasoline Alphard, and the store gave me a free upgrade to the hybrid Alphard. It’s really great！ the car is very new! The interior of the car is so clean it’s unbelievable! Friendly service staff, very enthusiastic and professional. Mobile phone charging cables and mobile phone holders are prepared for us. The procedure for picking up and returning the car is very simple. It is recommended to purchase comprehensive insurance so you don’t have to worry about scratches while driving along the way. I will choose A rentals company next time I come to New Zealand. Highly recommended!

Smooth experience, very simple operation process.

Very satisfied, helped with the luggage and provided a car service to the airport.

Excellent service, the whole process of picking up and returning the car was convenient and efficient.