They upgraded us to a hybrid car, which was spacious and comfortable to drive. Pretty good experience overall. After returning the car, they charged us NZD 100.55, but we're not sure what the fee is for. Waiting for QEEQ to help us find out!
Initially, they didn't provide the reserved Mitsubishi, and the luggage space was too small. However, they managed to swap it for a Mitsubishi at the store!
Very nice. Although we didn’t get the exact model we booked and got a Ford Cross instead (we weren't sure about the specific model), the car was very new (almost brand new) with only a little over 3,000 kilometers on it. The vehicle was clean and had no odors. It came with a full tank of gas and a large screen supporting CarPlay (so we didn’t need the phone mount). It exceeded our expectations. Very satisfied with this car rental experience!
Very satisfied. Upon getting off the plane and turning on my phone, I immediately found that the company had already contacted me via WhatsApp. Very thoughtful service.
Avis and Budget are part of the same group, so we were assisted by an Avis representative. He was very polite, and the paperwork was processed quickly. Self-pickup of the car was very convenient.
The car rental company was excellent. Both pickup and drop-off were very quick and efficient. Overall, I am very satisfied. The car was very new, and the staff was very friendly. This is the honest truth.
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