PARIS CAR RENTAL REVIEWS

Fuel tank was not full upon pick up and staff did not let me know I just needed to return as it was, they told me to fill it up to max, which apparently when I returned was not supposed to.

Got a car with nearly 70.000k on the clock, never had a car with a bad condition like that one.

Overall good, but the phone number on the contract was unreachable.

We were late, but the attendant patiently explained everything to us. He was very friendly, told us how to return the car, printed the return contact information, and even upgraded us to an automatic for free.

wonderful experience

I'll be a returning customer, thank you!

The female staff was rude when returning the car, and the location was especially hard to find.

The actual status of car is provided in the statement of return after vehicle is returned, however the same should be more helpful to be shared at start to make driver aware about existing limitations or damages if any.

Price protector didn't got me any benefit ☺️.

Je n'ai pas eu la catégorie de vehicule que j'avais réservé (une 308sw à la place d'une 508 ). La 308 sw était néanmoins de bonne qualité.

Seamless car pickup at the airport

Bon rapport qualité prix. L’attente pour s’enregistrer est interminable !!!

On returning the car at 9 am, there was only one lady at the check in counter inside the office. She was also the one that had to go out to check the vehicle conditions, the fuel used etc and can process 1 customer every 15 minutes or so. There were 6 people on line and you can estimate how long it took her. I almost missed my flight because of this!

I would recommend Alamo for sure!!

Waited a very long time to be served, even though only 1 person ahead of me in queue. Car hire seemed to be a very long walk, with poor sign posting of location of car hire. They wanted to charge me a £50 penalty as fuel was only 9/10 full, so had hassle of finding petrol station to fill with another £7 of fuel. Would I use them again? Not in Paris because of the wait to collect car.

The staff had a very bad attitude during pickup.

je n'ai pas eu une Twingo comme prevu, mais une fiat 500 neuve . très belle voiture . j'étais extrêmement satisfait du personnel ainsi que de la voiture en remplacement.

Tout s'est déroulé parfaitement et rapidement, pour ce qui est de la réservation.

Good service

Ordered a c class Mercedes and was given a CLA which in my opinion was a lesser car than ordered - was too tired after a long trip to negotiate.

Great car. We rented a full size BMW but they didn’t have one available at pick up. Gave us a brand new Volvo D60 which was great. It had many features including predictive cruise control. Great car. Great navigation system

Very easy to rent from your website. And the car and experience was better than we could do otherwise and much better than normal.

The car was brand new and we enjoyed the overall experience from Pick up the whole drive and drop off Benjamin the person who assisted us while pick up was very helpful and joyful person

Very fast and easy

I'm quite satisfied with the company. Their prices are reasonable compared to other rental companies, and there's no mileage limit, which is great. The only downside was the time it took to handle the paperwork—over half an hour. As it was my first time renting a car abroad, and being a female with not-so-good English, I couldn't understand a 1000-Euro charge, fearing it was an extra insurance fee. After much communication, another male staff member finally explained that it was a deposit in case of an accident. Once I understood, I was relieved. There were no extra insurance charges, and the car pickup was smooth. Returning the car was easy and took just a few minutes! I'll choose their company again if I get the chance.