PARIS CAR RENTAL REVIEWS

Average. The staff's attitude during pickup was mediocre, barely responsive. The car had scratches that were not marked on the inspection sheet. When I asked an employee to check, they told me to take pictures myself and show them when returning the car. At drop-off, I showed the pictures, but the staff didn't even look at them and just had me sign and leave. If there are any additional charges, they need to be resolved later. I hope I don't get scammed. During the rental period, the car's navigation system kept shutting off automatically, requiring manual restart, which affected driving safety.

All right, but they charged $70 for fuel.

The app showed a cost of over 6000, but it changed to over 10000 when I got abroad. After much back and forth communication, I still don't know why. The final invoice was only for over 4000. The whole process was very chaotic and perfunctory.

This location is hard to find. Late pick-up incurs very high fees. Hidden charges apply.

The service attitude is excellent, almost no waiting in line.

Due to a driver's license issue, I couldn't pick up the car on the scheduled day. The rental company canceled the order for free.

Three complaints: 1. I booked a Mercedes CLA, but received a Renault Arkana, which I consider an unreasonable downgrade; 2. The wipers were severely worn out, making visibility poor on rainy days, the rental company did not maintain the vehicle properly; 3. The first car had a severe malfunction, losing power on the highway, which was very dangerous.

So far, very satisfied.

Average

Quite good

Friendly service, returning the electric car doesn't require a full charge.

Professional service.

Unexplained large charges

Big rental company, no hassle, very satisfied.

Everything else was good, but it was hard to find the car in the parking lot. I didn't know the way to walk from the store to the parking lot. The two adjacent parking lots were not connected, the signs were unclear, and I ended up in the wrong parking lot on the right. It took walking outside the building to find the rental company's parking entrance and then walking down the ramp to the -4 level to find the car.

The service was excellent, with minimal queuing and an acceptable wait for the car. I rented the car for 13 days; it was a Citroen C5. Upon returning the car at Paris airport, I accidentally scraped the right front wheel against the curb due to the narrow lanes in the parking area. There was some dust on the car. EUROPCAR charged me 287 euros for repairs without providing any repair invoices or pictures, which left me quite puzzled.

The staff were very efficient and had a good attitude when I picked up the car. Very satisfied.

Patient and meticulous. Attentive service with proactive reminders.

Very satisfied

The service was excellent, no upselling, completely autonomous.