Easy rental car booking.

After getting off the plane, I followed the signs directly to the car rental counter to complete the paperwork. Then, I went to the garage with the rental slip, found an attendant, and drove away. The whole process was simple and quick. Returning the car was equally easy: drive to the garage, someone takes the car, checks it, and gives me a receipt.

If it's over 30 days, you can't use the self-service machine, you must go to the counter. The manual process was smooth.

The pick-up and drop-off process was very simple and convenient. However, there was no electronic toll card, and the first time I encountered a cash only toll lane on the highway, I missed it. When I returned the car, I hadn't received any toll information yet, so I'm not sure how long it will take to charge my credit card. Also, since I was unfamiliar with the nearby gas stations and worried about refueling too early, I opted to let the rental company fill the tank and pay the fee. The service fee of $1 was acceptable, but they charged me $4.8 per gallon, which seemed too high for Chicago compared to the $2.5 I saw later in Dallas.

Convenient, fast, and good vehicle condition.

Arrived at the desk with only one other person in queue and was served very quickly. The whole process took no more than 5 mins and I was offered a selection of about 10 SUV's to choose from! Because of a change of plans we needed to return the car to a different location at short notice and it was not a problem and no extra charges. The whole experience was very satisfactory.

After much research we found the cheapest deal on the internet for the car we wanted on our dates with Easyrentcars. We didn't use the price drop facility as the prices only increased after we booked. A very straightforward experience. I have used them in the past and will use them again in the future.