Great if car category is available at pick up time

Not bad, no need to worry, just communicate properly. Acceleration pass service fee is $14.99 per day based on the number of rental days, regardless of whether you use toll roads or not. This can add up. They added insurance when I picked up the car, but after communication, we cancelled the unnecessary coverage. I mistook a 4 for a 9 in the parking spot number and took the wrong car. The staff at the exit noticed and had me wait while they brought the correct car. They were quite nice, thanks.

Satisfied

The company’s location is good, right next to the airport. However, they added roadside assistance without asking, and I didn’t check carefully. Since the destination was far, I didn’t bother to go back. Everything else was satisfactory. Taxes and fees for renting at the airport are higher.

The staff were very patient and the recommended additional options were quite practical. Pickup was very convenient with a good selection of vehicles, all in excellent condition. Overall, very satisfied.

The car was great. We were missing a remote control though so the key would set off the alarm when we opened it. Pick up was very simple.

I found the website intuitive and relatively easy to use. Sometimes there was too much choice though which made the process longer.